Phone Support
Support for all Avigilon Unity and Alta brands now use the same phone number. For Avigilon Unity Support, locate the phone number for your region below and select option 1.
Avigilon Unity support
Need help with your Avigilon Unity products? See what resources and support options are available down below.
Contact Support
Our team of specialists around the globe is here to answer your questions, Sunday 4:30 PM PST through Friday 6:00 PM PST. (Please note that multi-language support is based on agent availability).
United States (US)
Phone: +1 213-297-2180
Canada (CA)
Phone: +1 213-297-2180
Brazil (BR)
Phone: +55 11-5171-9494
Austria (AT)
Phone: +43 0800-802-375
Belgium (BE)
Phone: +32 25-880-707
Czech Republic (CZ)
Phone: +420 228 888 961
Denmark (DK)
Phone: +45 80-82-00-39
Finland (FIN)
Phone: +358 0800-552-037
France (FR)
Phone: +33 1-73-23-56-20
Germany (DE)
Phone: +49 30-66-861-221
Greece (GR)
Phone: +30 21-1198-7620
Hungary (HU)
Phone: +36 80-088-032
Ireland (IE)
Phone: +353 1800-81-71-09
Italy (IT)
Phone: +39 04-97-84-75-20
Netherlands (NL)
Phone: +31 20-241-1500
Norway (NO)
Phone: +47 22-72-82-22
Portugal (PT)
Phone: +351 21-123-2050
Slovakia (SK)
Phone: +421 080-060-1047
Spain (ES)
Phone: +34 911-988-083
Sweden (SE)
Phone: +46 020-889-237
Switzerland (CH)
Phone: +41 21-560-36-60
United Kingdom (UK)
Phone: +44 0800-098-8779
Australia (AU)
Phone: +61 2-8748-1930
China* (North)
Phone: +86 10-800-714-1914
China* (South)
Phone: +86 10-800-140-1944
Hong Kong (HK)
Phone: +852 5806-1111
New Zealand (NZ)
Phone: +64 99-226-161
Bahrain (BH)
Phone: +973 8001-9950
Israel (IL)
Phone: +972 1809-494-413
South Africa (ZA)
Phone: +27 11-800-7826
Weekend phone support for critical issues
Limited on-call telephone support is available for critical issues, Friday 6:00 PM PST through Sunday 4:30 PM PST. You may be required to leave a message for a callback. We will attempt to return all calls within 1 hour. Note that support for Access Control / ACM is limited during this period.