Phone Support
Support for all Avigilon Unity and Alta brands now use the same phone number. For Avigilon Alta Video Support, locate the phone number for your region below and select option 3.
Avigilon Alta Video Support
Need help with your Alta Video (formerly Ava) products? See what resources and support options are available down below.
Alta Video Knowledge
Search articles and find FAQs to get help with your Alta Aware Cloud video software and Avigilon Alta Video security cameras.
Alta Video Discussions
Join the conversation and find answers, ask questions, and connect with other Alta Video users.
Alta Video Group
Connect with other like-minded users by joining a variety of topic-specific groups, including the Ava Group.
Contact Support
Our team of specialists is here to answer your questions, Sunday 5:00 PM PST through Friday 8:00 PM PST.
United States (US)
Phone: +1 213-297-2180
Canada (CA)
Phone: +1 213-297-2180
Brazil (BR)
Phone: +55 11-5171-9494
Austria (AT)
Phone: +43 0800-802-375
Belgium (BE)
Phone: +32 25-880-707
Czech Republic (CZ)
Phone: +420 228 888 961
Denmark (DK)
Phone: +45 80-82-00-39
Finland (FIN)
Phone: +358 0800-552-037
France (FR)
Phone: +33 1-73-23-56-20
Germany (DE)
Phone: +49 30-66-861-221
Greece (GR)
Phone: +30 21-1198-7620
Hungary (HU)
Phone: +36 80-088-032
Ireland (IE)
Phone: +353 1800-81-71-09
Italy (IT)
Phone: +39 04-97-84-75-20
Netherlands (NL)
Phone: +31 20-241-1500
Norway (NO)
Phone: +47 22-72-82-22
Portugal (PT)
Phone: +351 21-123-2050
Slovakia (SK)
Phone: +421 080-060-1047
Spain (ES)
Phone: +34 911-988-083
Sweden (SE)
Phone: +46 020-889-237
Switzerland (CH)
Phone: +41 21-560-36-60
United Kingdom (UK)
Phone: +44 0800-098-8779
Australia (AU)
Phone: +61 2-8748-1930
China* (North)
Phone: +86 10-800-714-1914
China* (South)
Phone: +86 10-800-140-1944
Hong Kong (HK)
Phone: +852 5806-1111
New Zealand (NZ)
Phone: +64 99-226-161
Bahrain (BH)
Phone: +973 8001-9950
Israel (IL)
Phone: +972 1809-494-413
South Africa (ZA)
Phone: +27 11-800-7826