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Businesses within the hospitality and hotel industry all want to create a safe, secure, and welcoming environment for everyone and anyone that visits. For guests to be worry-free and leave with happy memories, security should always be a top priority.
Hotel security cameras are a major component of hospitality security systems helping ensure the safety of property and people. When installing security cameras in motels or hotel properties, it’s important to understand the benefits and use cases for this type of system.
In this guide, you’ll learn why modern hotel security camera systems are a must-have for any business in the sector, and see what features you need for the security system in your hotel.
For any type of hospitality environment, including motels, resorts, inns or any other paid lodging accommodation, hotel video security systems are an important investment.
One defining factor of hotel and resort security systems is the need for 24/7 operation since guests are always coming and going. Hotel cameras are strategically placed at access points, giving operators clear visibility of everyone who is entering and leaving. And, thanks to evolving technology like cloud-based IP cameras, hotel CCTV systems are now more effective than ever.
While security systems in hotels are important, it’s equally vital for motel or resort security cameras to be unobtrusive so guests still feel welcome. Fortunately, modern hospitality security vendors now offer more discreet security camera solutions, such as flush-mounted fisheye cameras, for reliable hotel video security.
Hospitality and hotel venues are especially vulnerable to breaches at night, considering guests will need access to the property at all hours. Installing a security system in inns or a hotel is a great way for hotel operators to keep an eye on the property, especially with cameras that have adaptive infrared technology for better visibility in the dark.
With forward-thinking technology, teams operating a hospitality security camera system no longer need to be at a specific workstation to monitor the entire property. Instead, the introduction of security cameras with cloud storage allows operators to access and view footage in real-time from anywhere. By leveraging AI and a secure internet connection, operators can spend less time watching the screen and instead focus on responding to alerts or notifications. Although cloud and AI technology are beneficial for convenience, larger hospitality applications may still need on-site surveillance personnel or CCTV surveillance rooms.
Hospitality video security can act as a deterrent to prevent any unauthorized visitors from entering the hotel, motel or inn, as most criminals won’t want to be caught on camera. While lobby areas are generally open to the public, security cameras for a hotel, motel, inn, or a security system in resorts can enhance and support the work of physical security personnel to protect areas that are restricted to guests or staff only.
For motel security cameras and hospitality security systems to deter potential criminals, they must be more visible. It’s recommended to install larger hospitality security cameras on the outside of the property, as well as signage to let unauthorized individuals know the property is under video surveillance.
Hotel parking lots are often a target for theft and crime. The National Insurance Crime Bureau (NICB) revealed that 932,329 vehicles were reported stolen to law enforcement in 2021. With vehicles often left unattended for long stretches of time, hotel parking lot security cameras can help deter crime, and provide a safer environment for hotel guests.
Depending on the size and structure of your hotel parking lot, you may want to consider different types of cameras or security systems. Dome hotel parking lot security cameras can provide wider coverage, while license plate capture cameras can help hospitality operators identify vehicles involved in any incidents.
Additionally, it’s recommended to require guests to validate in order to park, either by scanning a hotel key card or through a gate system. This can help hotel management oversee parking activity, resulting in efficient parking operations and improved guest satisfaction.
Hotels and resorts are large properties and it’s often difficult to oversee every area at once. Thanks to improvements in AI technology, hotel security camera users can now be notified if any unusual activity is detected. Resort security cameras that come equipped with built-in analytics boost security, improving the response speed and accuracy of your incident response team. This is especially important in resorts with other potential target zones on site, like restaurants and gambling areas, where a more tailored casino security camera solution may be necessary
In areas where security cameras cannot be used, such as guestrooms, non-invasive smart sensors with advanced features can detect concerning activity like vaping in hotels, smoking, violence and keywords like “help.”
AI CCTV technology helps teams know where to focus their attention, making hotel video security system operations more efficient. Plus, with advanced video management systems and remote operation, it’s easier to search for specific incidents and locate video feeds for liability claims or law enforcement.
Hotels are often hotspots for theft, so giving guests a sense that their possessions are secure with the use of business security cameras is paramount to the success of any hospitality business. Professional installation of hotel video cameras can increase the confidence of guests, which in turn will help boost the reputation of the venue. After all, with hospitality and hotel businesses constantly battling for business, the high level of security and awareness might give people a reason to book your property over the competition.
If a crime does take place at a hospitality venue hotel or the surrounding area, the offense is likely to have been caught on a hotel security camera, and that video surveillance footage can be passed to the police as evidence for a formal investigation.
Taking hotel security systems up a notch, hospitality video and access control integration allows cameras and access locks to work together simultaneously. Integration between the two hotel security systems makes identifying unauthorized access easier, while helping to manage any potential security risks to a hotel or hospitality venue.
Hotel security cameras should be positioned throughout the accommodation when access needs to be restricted. For example, behind reception counters, hotel parking lots or offices where financial information is stored. Clear, high-quality hospitality hotel video security enables operators to act quickly at the first sign of unauthorized access to identify the individual in question, and maintain a detailed record of access activity with visual verification.
This type of integration can also make hotel management easier, allowing security teams and operators to verify staff, vendors or guests and remotely unlock entries from an authorized device without having to be on the property.
One way to ensure a great guest experience without sacrificing security is to install wireless locking solutions throughout your hotel. Ideal for businesses within the hotel and hospitality sector, mobile-enabled and wireless hotel door locks let guests and staff bypass the traditional keycard system and use their phone or a secure PIN to open doors. These locks are great for hotel gym security systems, spas and pools, conference rooms, and can even be installed on commercial security doors like hotel room doors.
Integrated with the large hotel security system, this option can help secure staff-only areas or even entire floors for restricted access, enhancing security in and around the premises.
It’s important to consider the types of alarms and sensors needed for a motel or inn security system, too. While local regulations and building codes will require fire alarms and emergency safety systems, there are additional security systems for hotels that can enhance safety on the premises.
Modern hotel alarms and sensors go beyond traditional smoke and fire detection, offering advanced capabilities that enhance both safety and guest experience. Smart sensors, such as the HALO Smart Sensor, can detect vaping, gunshots and even distress keywords in real-time. These sensors are particularly useful in securing areas where video security is not feasible, such as restrooms or other private spaces.
Some smart sensors can integrate seamlessly with existing security systems, allowing real-time alerts to be sent directly to your video management system (VMS). When an anomaly is detected, the sensor can send a notification to your security team so they can investigate the situation and respond promptly. The ability to customize alerts and analyze trends through cloud-based management software further empowers hotel operators to proactively manage risks and allocate resources more efficiently.
In addition to their security capabilities, advanced smart sensors can offer significant health benefits through comprehensive air quality monitoring. They track critical air quality metrics, such as levels of carbon dioxide and particulate matter, alerting staff about air quality concerns. For hotels where guests’ comfort is paramount, maintaining a healthy indoor environment can help prevent potential health risks and enhance the overall guest experience.
With many areas to monitor, placing video security systems in hotel or resort locations can be confusing. It’s important to also know about hotel security camera laws before installing a system on your property.
It’s essential to remember that hotel security cameras, hospitality security cameras, inn security cameras and resort security cameras are designed to help keep a hotel or similar facilities safe, secure and protected – without intruding on guests’ privacy. In the United States, it is illegal to record hotel guests without their consent or knowledge. For that reason, hotel security cameras should be placed in public areas like lobbies and amenity spaces, but should never be installed in individual rooms, changing areas, or private guest spaces.
For maximum protection and visibility, consider installing hospitality video security systems that comply with hotel security camera laws in the following areas:
Make sure to enlist the help of a professional security camera installer or more general commercial security system installer when it comes to deploying a reliable security camera system in your hotel or motel. A professional will be able to explain hotel security camera laws in your area, and know where to place a wired or wireless hotel security camera in line with local laws and regulations to get maximum protection and surveillance without blind spots.
Most hotel operators know the importance of protecting their property and people, and installing hospitality and motel security cameras is an essential element in a forward-thinking, reliable hotel security system.
Our video security experts can help you implement the right security system for your business.