Avigilon Windows 10 Field Upgrade
via Download and External USB Storage Device

The Avigilon Windows 10 Field Upgrade upgrades your Avigilon hardware (network video recorders or workstations) to the Windows 10 IoT Enterprise LTSB operating system software from Microsoft and the latest version of your Avigilon Control Center (ACC) video management software

The Avigilon Windows 10 Field Upgrade entitles you to receive a downloadable image of the software you need for the upgrade. After purchasing the Avigilon Windows 10 Field Upgrade and receiving a confirmation email with a password-protected link to the Avigilon Windows 10 Field Upgrade download website, use these instructions to upgrade your eligible Avigilon hardware.

 

产品兼容性

These OS upgrade instructions apply to the following Avigilon products.

网络视频录像机服务器 (NVR3)
 

NVR 服务器

NVR 工作站 (NVRWS3) 和
远程监控工作站 (RMWS3)

NVR 和远程监控工作站

跳至:   Workflow  ·  Backup ACC Configuration  ·  Create Upgrade Device  ·  Install Latest ACC  ·  Upgrade OS  ·  Help

Upgrade Workflow

IMPORTANT: Before Using These Instructions

  • Confirm and note down the current version of the ACC™ software in use at your site.

  • Connect to the Avigilon Windows 10 Field Upgrade download website.

  • Click the link to review the End User License terms.

Overview of the Steps to Complete the Upgrade

  1. Save a backup of ACC configuration settings in use on the system on the data drive of the system, a shared location, or secured offline media if you don’t already have one.

  2. Accept the End User License terms, download the Windows 10 field upgrade image, create a bootable USB storage device, and decompress the downloaded image file onto the bootable USB storage device.

  3. Install the latest version of your ACC software on the system, using the appropriate installer for your licensed version on the bootable USB storage device.

  4. Make a backup of the configuration settings of the updated ACC software (either on a shared location or secured offline media).

  5. Upgrade the Microsoft EMBEDDED WINDOWS 7 operating system software to the Windows 10 IoT Enterprise LTSB operating system software on each eligible system.

  6. Re-install the latest version of your ACC software on the system, using the appropriate installer for your licensed version on the bootable USB storage device.

  7. Restore the configuration settings of the updated ACC software (from either the shared location or secured offline media).

Instructions to complete each step appear below.

1. Backup Current ACC Configuration Information

Ensure the following information is known to the system administrator of each Avigilon device:

  • 设备上安装的 ACC 服务器软件的当前版本。

  • The location of the backup of the configuration settings for the ACC Server software for the system. The backup must not be stored on the operating system (OS) disk (typically drive C:).

TIP: Always save your ACC configuration settings on the storage disk (typically drive D:) rather than the OS disk. The contents of the OS disk are completely erased during the upgrade process. Otherwise, ensure that you always have a current backup of your configuration settings stored in a location accessible to your Avigilon device.

If you don’t already store your configuration settings on the storage drive, create a backup of your configuration settings on the storage disk of the system, or the bootable USB storage device, using the ACC Client:

  1. 使用具有适当权限级别(通常是管理员帐户)的凭据登录到您的站点。

  2. 导航到[站点设置],然后选择您的站点。

  3. 单击右侧面板中的[备份设置]

  4. 选择要备份设置的服务器。

  5. 选择是否要加密备份设置文件。
    注意:如果加密文件,请以安全方式记录密码以防您需要还原设置。

  6. 单击[确定],浏览到要保存备份文件的位置,然后单击[保存]

2. Create a Bootable Avigilon USB Upgrade Device

All of the Avigilon Upgrade Images include installers for the Windows 10 IoT Enterprise LTSB operating system from Microsoft and the latest version of the ACC Release 6 and ACC Release 5.10 software from Avigilon. Depending on your connection type, a 20–25 GB download may take a significant amount of time (hours).

The following steps should be performed on a computer running Microsoft Windows with at least 32 GB of free disk space, with the Avigilon Windows 10 Field Upgrade download website open in a web browser.

  1. 同意许可协议。

  2. Download the Avigilon Upgrade Image corresponding to your Avigilon hardware:

    设备类型(型号) Image Filename
    NVR Value (NVR3-VAL) r330.w10e
    NVR Standard (NVR3-STD) r730xd-std.w10e
    NVR Workstation (NVRWS3) t3620.w10e
  3. 将可用存储空间大于 32 GB 的 USB 存储设备插入任何 USB 2/USB 3 端口中。

  4. From the Windows Control Panel, open Computer Management and navigate to Storage » Disk Management. Identify the disk number of the USB storage device you inserted.

  5. From the Windows Start menu, open an Elevated (Administrator) Command Prompt
    (or Windows PowerShell (Admin), depending on your version of Windows).
    Note: the following instructions assume you are using Command Prompt.

  6. 带有 DiskPart 的命令提示符

    命令提示符窗口打开后,输入以下命令:

    1. 键入 diskpart,然后按 [Enter] 键。

      此时将显示 DISKPART> 提示。

    2. 键入 list disk,然后按 [Enter] 键。

    3. 键入 select disk [x](其中 [x] 是 USB 存储设备的磁盘号)。

      警告:确保您选择了正确的磁盘!以下命令将擦除所选磁盘上的所有数据,不会有其他警告!

    4. 键入 clean,然后按 [Enter] 键。

    5. Type rescan and press [Enter].

    6. 键入 create partition primary,然后按[Enter]键。

    7. 键入 active,然后按 [Enter] 键。

    8. 键入 format fs=ntfs,然后按 [Enter]

      等待,直至您看到了 DiskPart 已成功格式化了卷。然后再继续。

    9. 键入 exit,然后按 [Enter] 以关闭 DiskPart 实用程序并回到命令提示符。

    10. 键入 exit,然后按[Enter]以关闭命令提示窗口。

  7. Use a Windows file decompression utility to unzip the Avigilon Upgrade Image obtained in step 2 into the root of the USB storage device.

  8. 列示 USB 存储设备的目录应如下所示:
    File Explorer Root View of USB Upgrade Drive

  9. Ensure the Avigilon Upgrade Image (.wim file) can be found in the "images" folder on the USB storage device.
    The name of the image file does not matter, but should reflect the contents of the image.

Your bootable Avigilon USB Upgrade Device is now ready.

Installers for the latest versions of the ACC Release 6 and Release 5.10 are provided in the field upgrade image on the USB device. Optionally, you can copy the installers for the latest versions of the ACC software to a separate (non-bootable) USB device so that you can update the ACC software separately from upgrading the operating system.

3. Install the Latest Version of the ACC Software

On your system, update the ACC software release (either ACC 6 or ACC 5) to the latest version of the same release before upgrading the Windows operating system. You must also re-install the same ACC software release and version after the upgrade to Windows 10.

警告:数据丢失风险

  • ACC software releases are not backward-compatible.

  • DO NOT INSTALL any version of the ACC software that is older than the version that was in use on the system prior to the OS upgrade.

  • YOU MUST INSTALL the same release of ACC that was in use prior to the OS upgrade.

  • DO NOT UPGRADE to the ACC Release 6 software if ACC Release 6.10 is installed on the device.

On the device you are planning to upgrade to the new Windows operating system:

  1. Connect a monitor, keyboard and mouse if these are not already present.

  2. Plug the USB device into a USB port on the appliance.

  3. Copy the appropriate ACC_<version number>_launcher folder to the root of the OS disk.

  4. Double-click AvigilonControlCentre.exe to launch the installer.

  5. If you are prompted to allow the installer to run on the device, click Yes.

  6. At the first window of the installation wizard, click Control Center Server. Wait for the contents of the setup package to be verified.

  7. Click Next to step though the installation wizard until the END USER LICENSE AGREEMENT is displayed. Take a minute to read the “License Agreement”.

  8. Check the option I accept the term of the License Agreement and click Next.

  9. You are asked to choose the install folder. We recommend to keep the default install path:
    C:\Program Files\Avigilon\Avigilon Control Center Server
    Click Next to proceed.

  10. Choose if you want to install the server for all users on the computer, or only you, then click Next.

  11. Click Next again to start the install.

  12. After the installation is complete, click Finish to exit the installation.

  13. ACC 服务器会自动启动并提示您登录。
    这取决于配置设置的存储位置:

    1. Configuration settings on the Storage disk: Enter your usual ID and password.

    2. Configuration settings on the Avigilon USB Upgrade Device:

      1. 以管理员身份(无密码)登录。

      2. 选择“站点设置”菜单。

      3. 选择“复原设置”以导入配置设置备份。

4. Backup Updated ACC Configuration Information

After the ACC Server software is updated to the latest version, make a copy of updated ACC configuration settings if they are not already saved on the system’s storage drive. Use the procedure in Backup Current ACC Configuration information.

5. Upgrade to Windows 10 Using the Avigilon USB Upgrade Device

WARNING: When you perform the upgrade, the OS disk is completely erased and replaced with the image stored on the bootable Avigilon USB Upgrade Device. The ACC software, including any configuration settings stored on the OS disk, are erased. However, no data are deleted, as they are stored on separate hard disks.

Perform the following steps on the device with the OS to be upgraded:

  1. Connect a monitor, keyboard and mouse if these are not already present.

  2. From the Start menu, shut down the Avigilon device.

  3. Insert the bootable Avigilon USB Upgrade Device you previously created into any USB 2 or USB 3 port.

  4. Power on the Avigilon hardware.

  5. 在启动屏幕上,按相应的键:

    设备类型(型号) 启动键
    NVR 服务器 (NVR3) [F11]
    NVR 工作站 (NVRWS3) [F12]
    远程监控工作站 (RMWS3) [F12]
  6. 您应该会看到“请稍候”,直到显示启动菜单。

  7. From the Boot Menu, select your Avigilon USB Upgrade Device as the boot device. This may take a few minutes to load.

  8. Follow the steps presented in the Avigilon Management Console dialog boxes.

  9. Click [OK] to confirm proceeding with the upgrade.

    WARNING: After you click OK, the OS drive will be completely erased and the Avigilon hardware will be unusable until the upgrade is complete.

  10. A progress bar displays to indicate upgrade progress. The entire upgrade process takes about 20 minutes.

  11. After the upgrade is finished, unplug the Avigilon USB Upgrade Device and click [OK] to restart the Avigilon hardware.

6. Re-install the Latest Version of the ACC Software

The upgraded OS disk does not have the ACC software installed. Repeat the procedure in Install the Latest Version of the ACC Software.

联系 Avigilon 寻求帮助

If you have any questions preparing the Avigilon USB Upgrade Device, or during the field upgrade process, contact us:


词汇表

ACC 版本 经过摄像机测试的最新版 ACC。通常也支持更新版本的 ACC(除非具体列出)。
音频输入 接收来自摄像机的音频源。
音频输出 将音频发送到与摄像机相连的扬声器。
自动发现 在 LAN 环境中连接时,会自动发现摄像机 IP 地址。
压缩类型 描述摄像机支持的编码类型。
连接类型 描述所使用的设备驱动程序的类型。原生是指制造商指定的设备驱动程序。
去弯曲 在客户端内去除鱼眼或全景摄像机的图像弯曲现象。
数字输入 接收来自摄像头的数字或中继输入。
数字输出 触发物理连接到摄像机的数字或继电器输出。
运动 快速显示摄像机上的运动录制是否可用。
运动配置 在 ACC 客户端内配置运动检测。
运动录制 支持基于运动的录制。
PTZ 快速显示摄像机上的 PTZ 功能是否可用。
PTZ 控制 基本 PTZ 移动。
PTZ 模式/巡视 创建并触发 PTZ 模式或 PTZ 巡视的能力,具体取决于摄像机是否支持。
PTZ 预设 创建并触发 PTZ 预设位置。
单位类型 摄像机的类型。
验证方 测试摄像机并给出评测报告的组织。
已认证的固件 Specific firmware version tested.
制造商 Blah
型号 DS-2DE2103
连接类型 ONVIF
单位类型 IP PTZ 摄像机
Compression Types H.264

  • ACC 版本
  • 型号 DS-2DE2103
  • 连接类型 ONVIF
  • 制造商 Blah
  • 制造商 Blah
  • 制造商 Blah
  • 制造商 Blah
  • 制造商 Blah
  • 制造商 Blah
  • 制造商 Blah
  • 制造商 Blah
  • 制造商 Blah

验证人员:

Vendor
下载测试报告