3rd-Party Manufacturer Warranties

Avigilon cooperates with a range of industry partners to complete your surveillance and physical access control solutions. These components are subject to the respective product manufacturer's warranties and their associated terms and conditions. Avigilon does not separately provide a warranty in respect of these products. For further information, please see the appropriate product documentation or visit the specific product manufacturer's website for details.

View a summary table of our third party product warranties below.

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Item ClassWarranty (based on ship date, unless otherwise specified by the applicable manufacturer)


Schlage wireless locks & modules 1 year
AptiQ, Schlage & Xceed ID contactless credentials & readers Limited Lifetime
AptiQ, Schlage & Xceed ID networked reader keypads 5 years
AptiQ, Schlage & Xceed ID magnetic strip card & readers 1 year

Assa Abloy

Aperio wireless locks & modules 2 years


Keep Your Drive Warranty US Warranty
Non-US Warranty


Power enclosures 3 years

Farpointe Data

Readers, clamshell, & proximity credentials Limited Lifetime
Transmitters, programmers & Ranger® long-range receivers 1 year
Other credentials 1 year

HID Global

Controllers & sub-panels 18 months
Credentials (with HID logo) Limited Lifetime
EasyLobby® software 90 days (provided by HID to end user)
Keypad readers 2 years
Readers without keypad Limited Lifetime

Life Safety Power

Power enclosures Limited Lifetime

Mercury Security

Controllers & sub-panels 3 years


Wireless locks 2 years


Biometric readers 1 year

Ranger® is a registered U.S. trademark of Farpointe Data, Inc.
EasyLobby® is a registered trademark of HID Global Corporation/ASSA ABLOY AB.


ACC Version Last version of ACC tested with camera. This also implies support for later versions of ACC unless specifically listed otherwise.
Audio Input Receive audio feed from camera.
Audio Output Send audio to speaker attached to camera.
Autodiscovery Automatic discovery of camera IP address when connected within a LAN environment.
Compression Type Describes the encoding types supported for the camera.
Connection Type Describes the type of Device Driver used. Native refers to the Manufacturer's specific device driver.
Dewarping In-Client dewarping of fisheye or panoramic cameras.
Digital Input Receive Digital or Relay inputs from camera.
Digital output Trigger digital or relay outputs physically connected to a camera.
Motion Quick display of whether Motion Recording is available on for the camera.
Motion Configuration Configuration of motion detection within the ACC Client.
Motion Recording Support for motion-based recording.
PTZ Quick display of whether PTZ functionality is available for camera.
PTZ Control Basic PTZ Movement.
PTZ Patterns/Tours Ability to create and trigger either PTZ Patterns, or PTZ Tours, depending on camera support.
PTZ Presets Create and trigger PTZ Preset positions.
Unit Type Type of camera.
Verified By Organization which tested camera and reported capabilities.
Verified Firmware Specific firmware version tested.
Manufacturer Blah
Model DS-2DE2103
Connection Type ONVIF
Unit Type IP PTZ camera
Compression Types H.264

  • ACC Version
  • Model DS-2DE2103
  • Connection Type ONVIF
  • Manufacturer Blah
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  • Manufacturer Blah
  • Manufacturer Blah
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  • Manufacturer Blah

Verified by:

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