Industry-leading HD solutions. Industry-leading service and support. That's the Avigilon difference. We'll provide fanatical customer service that achieves not just customer satisfaction but customer happiness.

Technical Support

Click here to view our North America, EMEA, Asia and Australia technical support hours. Alternatively, you can email

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Software Updates & Downloads

Download software updates for Avigilon Control Center, Access Control Manager and View

Software Documentation

Download manuals and data sheets for Avigilon Control Center, Access Control Manager and View

Supported Cameras & Encoders

A complete list of all cameras and encoders compatible with Avigilon Control Center

System Integration Features

A comprehensive list of 3rd party system integrations with Avigilon Control Center

System Requirements

System requirements for running Avigilon Control Center Client, Server and Gateway

ACC 4.12 Training & How-To videos

ACC 5 Training & How-To videos

ACC Integration & Plug-in Downloads

License Activation

Upload your Activation code here to download your license file for Avigilon Control Center.

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Firmware Updates & Downloads

Download the latest version of H.264 firmware and release notes

Documentation - Video Surveillance

Download instructional manuals for Cameras, Encoders, Mounts and other hardware.

Documentation - Access Control

Download instructional manuals for access control appliances.

Documentation - Video Analytics

Download instructional manuals for Rialto Appliances.