When you recieve the replacement, the box will include a return shipping label. Use the replacement box with the return shipping label to send the original equipment back to Avigilon. You can call the carrier denoted on the label to schedule a pick up. If any equipment has not been returned to Avigilon within 30 days, you will be invoiced for the replacements.
PLEASE LABEL RMA# CLEARLY ON THE OUTSIDE OF THE BOX.
The return shipping label expires in 30 days. Please ship the equipment to one of the following addresses:
AVO USA Manufacturing Corporation
4001 E Plano Parkway
Plano, TX, 75074
Avigilon c/o Kuehne + Nagel BV
Schiphol Logistics Park
1437 EM Rozenburg
All other countries:
Suite 150-4620 Viking Way
Richmond, BC, V6V 2L5
Please remove any lenses or other equipment not associated with this RMA before sending it back. Any items sent to Avigilon that are not authorized by this RMA will not be returned.