Avigilon Windows 10 Field Upgrade
via Download and External USB Storage Device

The Avigilon Windows 10 Field Upgrade upgrades your Avigilon hardware (network video recorders or workstations) to the Windows 10 IoT Enterprise LTSB operating system software from Microsoft and the latest version of your Avigilon Control Center (ACC) video management software

The Avigilon Windows 10 Field Upgrade entitles you to receive a downloadable image of the software you need for the upgrade. After purchasing the Avigilon Windows 10 Field Upgrade and receiving a confirmation email with a password-protected link to the Avigilon Windows 10 Field Upgrade download website, use these instructions to upgrade your eligible Avigilon hardware.

 

Compatibilidade do produto

These OS upgrade instructions apply to the following Avigilon products.

Servidores de gravação de vídeo de rede (NVR3)
 

servidores NVR

Estações de trabalho NVR (NVRWS3) e
Estações de trabalho de monitoramento remoto (RMWS3)

NVR e Estações de trabalho de monitoramento remoto

VÁ PARA:   Workflow  ·  Backup ACC Configuration  ·  Create Upgrade Device  ·  Install Latest ACC  ·  Upgrade OS  ·  Help

Upgrade Workflow

IMPORTANT: Before Using These Instructions

  • Confirm and note down the current version of the ACC™ software in use at your site.

  • Connect to the Avigilon Windows 10 Field Upgrade download website.

  • Click the link to review the End User License terms.

Overview of the Steps to Complete the Upgrade

  1. Save a backup of ACC configuration settings in use on the system on the data drive of the system, a shared location, or secured offline media if you don’t already have one.

  2. Accept the End User License terms, download the Windows 10 field upgrade image, create a bootable USB storage device, and decompress the downloaded image file onto the bootable USB storage device.

  3. Install the latest version of your ACC software on the system, using the appropriate installer for your licensed version on the bootable USB storage device.

  4. Make a backup of the configuration settings of the updated ACC software (either on a shared location or secured offline media).

  5. Upgrade the Microsoft EMBEDDED WINDOWS 7 operating system software to the Windows 10 IoT Enterprise LTSB operating system software on each eligible system.

  6. Re-install the latest version of your ACC software on the system, using the appropriate installer for your licensed version on the bootable USB storage device.

  7. Restore the configuration settings of the updated ACC software (from either the shared location or secured offline media).

Instructions to complete each step appear below.

1. Backup Current ACC Configuration Information

Ensure the following information is known to the system administrator of each Avigilon device:

  • A versão atual do software do Servidor ACC instalada no dispositivo.

  • The location of the backup of the configuration settings for the ACC Server software for the system. The backup must not be stored on the operating system (OS) disk (typically drive C:).

TIP: Always save your ACC configuration settings on the storage disk (typically drive D:) rather than the OS disk. The contents of the OS disk are completely erased during the upgrade process. Otherwise, ensure that you always have a current backup of your configuration settings stored in a location accessible to your Avigilon device.

If you don’t already store your configuration settings on the storage drive, create a backup of your configuration settings on the storage disk of the system, or the bootable USB storage device, using the ACC Client:

  1. Faça login no seu site usando as credenciais que têm nível certo de privilégios (geralmente, a conta do administrador).

  2. Vá para [Site Setup] e selecione o seu site.

  3. Clique em [Backup Settings] no painel à direita.

  4. Selecione o servidor do qual fará backup das definições.

  5. Selecione se você quer criptografar o arquivo de backup das definições ou não.
    Observação: se você criptografar o arquivo, registre a senha no evento que você precisa restaurar as definições, de forma segura.

  6. Clique em [OK], vá até o local no qual você quer salvar o arquivo de backup e clique em [Save].

2. Create a Bootable Avigilon USB Upgrade Device

All of the Avigilon Upgrade Images include installers for the Windows 10 IoT Enterprise LTSB operating system from Microsoft and the latest version of the ACC Release 6 and ACC Release 5.10 software from Avigilon. Depending on your connection type, a 20–25 GB download may take a significant amount of time (hours).

The following steps should be performed on a computer running Microsoft Windows with at least 32 GB of free disk space, with the Avigilon Windows 10 Field Upgrade download website open in a web browser.

  1. Concorde com o acordo de licença.

  2. Download the Avigilon Upgrade Image corresponding to your Avigilon hardware:

    Tipo de dispositivo (Número modelo) Image Filename
    NVR Value (NVR3-VAL) r330.w10e
    NVR Standard (NVR3-STD) r730xd-std.w10e
    NVR Workstation (NVRWS3) t3620.w10e
  3. Insira um dispositivo de armazenamento USB com mais de 32 GB de espaço disponíveis em qualquer porta USB 2/USB 3.

  4. From the Windows Control Panel, open Computer Management and navigate to Storage » Disk Management. Identify the disk number of the USB storage device you inserted.

  5. From the Windows Start menu, open an Elevated (Administrator) Command Prompt
    (or Windows PowerShell (Admin), depending on your version of Windows).
    Note: the following instructions assume you are using Command Prompt.

  6. Prompt de comando com DiskPart

    Depois que a janela do Prompt de comando abrir, insira os comandos a seguir:

    1. Digite diskpart e aperte [Enter].

      O prompt DISKPART> será exibido.

    2. Digite list disk e aperte [Enter].

    3. Digite select disk [x (onde [x] é o número do disco do seu dispositivo de armazenamento USB).

      AVISO: garanta que você selecione o disco certo! Os comandos a seguir apagam TODOS os dados selecionados sem avisos adicionais!

    4. Digite clean e aperte [Enter].

    5. Type rescan and press [Enter].

    6. Digite criar participação primária e aperte [Enter].

    7. Digite active e aperte [Enter].

    8. Digite format fs=ntfs e aperte [Enter].

      Espere até aparecer DiskPart successfully formatted the volume. antes de continuar.

    9. Digite exit e aperte [Enter] para fechar o utilitário DiskPart e retornar ao Prompt de comando.

    10. Digite exit e aperte [Enter] para fechar a janela de Prompt de comando.

  7. Use a Windows file decompression utility to unzip the Avigilon Upgrade Image obtained in step 2 into the root of the USB storage device.

  8. Uma lista de diretório do seu dispositivo de armazenamento USB deve ser semelhante a:
    File Explorer Root View of USB Upgrade Drive

  9. Ensure the Avigilon Upgrade Image (.wim file) can be found in the "images" folder on the USB storage device.
    The name of the image file does not matter, but should reflect the contents of the image.

Your bootable Avigilon USB Upgrade Device is now ready.

Installers for the latest versions of the ACC Release 6 and Release 5.10 are provided in the field upgrade image on the USB device. Optionally, you can copy the installers for the latest versions of the ACC software to a separate (non-bootable) USB device so that you can update the ACC software separately from upgrading the operating system.

3. Install the Latest Version of the ACC Software

On your system, update the ACC software release (either ACC 6 or ACC 5) to the latest version of the same release before upgrading the Windows operating system. You must also re-install the same ACC software release and version after the upgrade to Windows 10.

AVISO: RISCO DE PERDA DE DADOS

  • ACC software releases are not backward-compatible.

  • DO NOT INSTALL any version of the ACC software that is older than the version that was in use on the system prior to the OS upgrade.

  • YOU MUST INSTALL the same release of ACC that was in use prior to the OS upgrade.

  • DO NOT UPGRADE to the ACC Release 6 software if ACC Release 6.10 is installed on the device.

On the device you are planning to upgrade to the new Windows operating system:

  1. Connect a monitor, keyboard and mouse if these are not already present.

  2. Plug the USB device into a USB port on the appliance.

  3. Copy the appropriate ACC_<version number>_launcher folder to the root of the OS disk.

  4. Double-click AvigilonControlCentre.exe to launch the installer.

  5. If you are prompted to allow the installer to run on the device, click Yes.

  6. At the first window of the installation wizard, click Control Center Server. Wait for the contents of the setup package to be verified.

  7. Click Next to step though the installation wizard until the END USER LICENSE AGREEMENT is displayed. Take a minute to read the “License Agreement”.

  8. Check the option I accept the term of the License Agreement and click Next.

  9. You are asked to choose the install folder. We recommend to keep the default install path:
    C:\Program Files\Avigilon\Avigilon Control Center Server
    Click Next to proceed.

  10. Choose if you want to install the server for all users on the computer, or only you, then click Next.

  11. Click Next again to start the install.

  12. After the installation is complete, click Finish to exit the installation.

  13. O servidor ACC automaticamente inicia e lembra você de fazer login.
    Isso depende de onde as definições de configuração foram armazenadas:

    1. Configuration settings on the Storage disk: Enter your usual ID and password.

    2. Configuration settings on the Avigilon USB Upgrade Device:

      1. Faça login com o usuário Administrador sem senha.

      2. Selecione o menu "Definições do site".

      3. Selecione "Restaurar definições" para importar o backup das definições de configuração.

4. Backup Updated ACC Configuration Information

After the ACC Server software is updated to the latest version, make a copy of updated ACC configuration settings if they are not already saved on the system’s storage drive. Use the procedure in Backup Current ACC Configuration information.

5. Upgrade to Windows 10 Using the Avigilon USB Upgrade Device

WARNING: When you perform the upgrade, the OS disk is completely erased and replaced with the image stored on the bootable Avigilon USB Upgrade Device. The ACC software, including any configuration settings stored on the OS disk, are erased. However, no data are deleted, as they are stored on separate hard disks.

Perform the following steps on the device with the OS to be upgraded:

  1. Connect a monitor, keyboard and mouse if these are not already present.

  2. From the Start menu, shut down the Avigilon device.

  3. Insert the bootable Avigilon USB Upgrade Device you previously created into any USB 2 or USB 3 port.

  4. Power on the Avigilon hardware.

  5. Na tela de boot, aperte a tecla adequada:

    Tipo de dispositivo (Número modelo) Tecla de boot
    Servidores NVR (NVR3) [F11]
    Estações de trabalho NVR (NVRWS3) [F12]
    Estações de trabalho de monitoramento remoto (RMWS3) [F12]
  6. Aparecerá "Aguarde" até o menu de boot ser exibido.

  7. From the Boot Menu, select your Avigilon USB Upgrade Device as the boot device. This may take a few minutes to load.

  8. Follow the steps presented in the Avigilon Management Console dialog boxes.

  9. Click [OK] to confirm proceeding with the upgrade.

    WARNING: After you click OK, the OS drive will be completely erased and the Avigilon hardware will be unusable until the upgrade is complete.

  10. A progress bar displays to indicate upgrade progress. The entire upgrade process takes about 20 minutes.

  11. After the upgrade is finished, unplug the Avigilon USB Upgrade Device and click [OK] to restart the Avigilon hardware.

6. Re-install the Latest Version of the ACC Software

The upgraded OS disk does not have the ACC software installed. Repeat the procedure in Install the Latest Version of the ACC Software.

Entre em contato com a Avigilon para obter ajuda

If you have any questions preparing the Avigilon USB Upgrade Device, or during the field upgrade process, contact us:


Glossary

Versão do ACC Versão mais recente do ACC testada com câmera Também implica em suporte para as versões mais recentes do ACC, a menos que seja especificamente listado de outra forma.
Entrada de Áudio Receba feed de áudio da câmera.
Saída de áudio Envie áudio para o alto-falante conectado à câmera.
Detecção automática Detecção automática do endereço IP da câmera quando conectada a um ambiente de LAN.
Tipo de Compressão Descreve os tipos de codificação compatíveis com a câmera.
Tipos de conexão Descreve o tipo de driver do dispositivo usado. Nativo refere-se ao driver do dispositivo específico do fabricante.
Recuperação de imagem distorcida Recuperação de imagem distorcida no cliente para câmeras olho de peixe ou panorâmicas.
Entrada Digital Obtenha entradas digitais ou de relê da câmera.
Saída digital Acione as saídas digitais ou de relê conectadas fisicamente à câmera.
Movimento Exibição rápida para saber se a gravação de movimento está disponível para a câmera.
Configuração de movimento Configuração da detecção de movimento no Cliente ACC.
Gravação de movimento Suporte para gravação baseada em movimento.
PTZ Exibição rápida para saber se a funcionalidade de PTZ está disponível para a câmera.
Controle PTZ Movimento de PTZ básico.
Padrões/tours de PTZ Capacidade de criar e acionar padrões de PTZ ou tours de PTZ, dependendo do suporte da câmera.
Predefinições de PTZ Crie e acione posições predefinidas de PTZ.
Tipo de Unidade Tipo de câmera.
Verificado por Organização que testou as câmeras e relatou os recursos.
Firmware verificado Specific firmware version tested.
Fabricante Blah
Modelo DS-2DE2103
Tipos de conexão ONVIF
Tipo de Unidade Câmera IP PTZ
Compression Types H.264

  • Versão do ACC
  • Modelo DS-2DE2103
  • Tipos de conexão ONVIF
  • Fabricante Blah
  • Fabricante Blah
  • Fabricante Blah
  • Fabricante Blah
  • Fabricante Blah
  • Fabricante Blah
  • Fabricante Blah
  • Fabricante Blah
  • Fabricante Blah

Verificado por:

Vendor
Fazer download de relatório de teste