Avigilon and Megabangna Shopping Centre: a Large-Scale Retail Security Solution

Desafios

With 4 million square feet of space, the Megabangna Shopping Centre ("the Centre") is the first shopping mall of its kind in Thailand. Implementing a comprehensive security system was an important part of ensuring the safety and security of customers, and the Centre’s loss prevention strategy.

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Avigilon and Megabangna Shopping Centre: a Large-Scale Retail Security Solution

Solução

By addressing gaps in coverage throughout the mall, the Centre’s security team knew that they could more easily track down lost items for distressed visitors, monitor suspicious activity, and in turn prove or disprove claims.

Benefícios

To enhance safety, the Centre, in partnership with security systems integrator Entech, deployed a complete Avigilon surveillance solution, including 500 cameras, which were installed throughout the mall and the parking lot to provide full coverage of open areas. Chosen camera models included Avigilon HD Multisensor, H4 Bullet and H4 Dome cameras.

This combination directly addressed the Centre’s security team’s specific needs in their expansive area of coverage.

H4 Dome and H4 Bullet cameras provide exceptional image quality in a range of different settings, while the HD Multisensor camera has up to four cameras that cover up to 360 degrees of viewing range. These combined camera solutions help minimize blind spots, which allows the Centre’s security team to monitor important activity throughout the premises, both indoors and outside.

The cameras are only half the solution for the Centre. The hub of the security solution is the Avigilon Control Centre (ACC) video management software. With advanced and fast video search features, the software enables security operators to quickly find and review surveillance footage, helping the Centre security team resolve thefts and similar claims at a higher rate than with the legacy solution.

Exibido

Avigilon Control Center (ACC) software

Enhances the way security professionals interpret, manage, and interact with surveillance video
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H4 Bullet cameras

See objects and activity in complete darkness
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H4 HD Dome cameras

Detailed image resolution (from 1–8 MP), self-learning video analytics, and excellent low-light performance
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Network Video Recorders (NVRs)

Tecnologia de gravação de alto desempenho, pré-instalada com o software ACC™ e 3 anos de garantia e suporte
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H3 Multisensor Cameras

Percepção total do ambiente com cobertura inovadora e flexível dos arredores
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Fale com um representante de vendas sobre as nossas soluções.

Entre em contato com a nossa equipe global de vendas: 1888-281-5182 ou asksales@avigilon.com


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About Megabangna Shopping Centre

Southeast Asia’s diverse mall scene offers unique shopping experiences for tourists as well as locals, with high-end boutiques to one-of-a-kind night markets. Megabangna Shopping Centre (the “Centre”), located in Bangkok, is one of Thailand’s largest retail complexes. With 4 million square feet of space, over 840 retail shops, and parking for 10,000 vehicles, the Centre is the first shopping mall of its kind in the region—creating a unique security need.

With the motto “Everything Under One Roof,” the Centre quickly earned a reputation as the perfect place to spend the weekend with friends and family, or to pick up everyday household needs. As a result, excessive crowds pack the walkways and the mall’s 10,000 parking spots are regularly filled.


“By addressing gaps in coverage throughout the mall, the Centre’s security team knew that they could more easily track down lost items for distressed visitors, monitor suspicious activity, and in turn prove or disprove claims.”

Security Needs for a Cultural Hub

Given the complexity of the Centre facility, and the high foot and vehicle traffic acquired onsite, the security solutions in place needed to be reassessed. Commonly reported incidents at the mall included cars being vandalized or broken into while parked in on-site structures, and busy shoppers losing personal items throughout the mall grounds during their visit.

The safety and security of customers—along with ensuring a great customer experience for every visit—are top priorities for the Centre. Implementing a comprehensive security system was also an important part of the Centre’s loss prevention strategy to save the company time and money.


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Benefitting Security Professionals and Shoppers

The installation of Avigilon solutions took half the estimated length of time, making the transition easy for the Centre’s team from the start.

Once installation was complete, ACC™ software further simplified things for the security team by allowing them to identify problematic situations with powerful and efficient software.

When searching footage of areas with heavy foot traffic, the Centre’s security team was able to identify problems around the busy mall in record-breaking time.


“Security operators are expected to turn around footage necessary to address a problem within 10 minutes.”

Since deploying ACC software, the Centre has shortened a process that at times could take hours or days—Avigilon’s easy-to-use software helps them search footage in under 10 minutes, while saving effort and money during an investigation.

Given this measurable success, the Centre recently expanded the use of Avigilon solutions into an additional parking structure. Today, the Avigilon solutions implemented help make the mall security team’s jobs easier and keep patrons safe.


Próximas etapas

To speak to a sales representative about our solutions, contact our global sales team: 1.888.281.5182 or asksales@avigilon.com Fique atualizado sobre a Avigilon nos seguindo nas mídias sociais: Twitter, Facebook, LinkedIn, e veja os vídeos da Avigilon no YouTube. Assine e receba as notícias mais recentes da Avigilon: go.avigilon.com/stay-connected


Glossary

Versão do ACC Versão mais recente do ACC testada com câmera Também implica em suporte para as versões mais recentes do ACC, a menos que seja especificamente listado de outra forma.
Entrada de Áudio Receba feed de áudio da câmera.
Saída de áudio Envie áudio para o alto-falante conectado à câmera.
Detecção automática Detecção automática do endereço IP da câmera quando conectada a um ambiente de LAN.
Tipo de Compressão Descreve os tipos de codificação compatíveis com a câmera.
Tipos de conexão Descreve o tipo de driver do dispositivo usado. Nativo refere-se ao driver do dispositivo específico do fabricante.
Recuperação de imagem distorcida Recuperação de imagem distorcida no cliente para câmeras olho de peixe ou panorâmicas.
Entrada Digital Obtenha entradas digitais ou de relê da câmera.
Saída digital Acione as saídas digitais ou de relê conectadas fisicamente à câmera.
Movimento Exibição rápida para saber se a gravação de movimento está disponível para a câmera.
Configuração de movimento Configuração da detecção de movimento no Cliente ACC.
Gravação de movimento Suporte para gravação baseada em movimento.
PTZ Exibição rápida para saber se a funcionalidade de PTZ está disponível para a câmera.
Controle PTZ Movimento de PTZ básico.
Padrões/tours de PTZ Capacidade de criar e acionar padrões de PTZ ou tours de PTZ, dependendo do suporte da câmera.
Predefinições de PTZ Crie e acione posições predefinidas de PTZ.
Tipo de Unidade Tipo de câmera.
Verificado por Organização que testou as câmeras e relatou os recursos.
Firmware verificado Specific firmware version tested.
Fabricante Blah
Modelo DS-2DE2103
Tipos de conexão ONVIF
Tipo de Unidade Câmera IP PTZ
Compression Types H.264

  • Versão do ACC
  • Modelo DS-2DE2103
  • Tipos de conexão ONVIF
  • Fabricante Blah
  • Fabricante Blah
  • Fabricante Blah
  • Fabricante Blah
  • Fabricante Blah
  • Fabricante Blah
  • Fabricante Blah
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