Privacy Statement

Avigilon Corporation and its affiliates (collectively, “Avigilon”) are committed to respecting the privacy of the personal information of the individuals that visit this website. We have developed this privacy statement to describe the privacy policies and practices that will govern the processing of personal information that you provide through this website and to obtain your consent to the use and disclosure of that personal information in accordance with this privacy statement.

Definition of Personal Information

For the purposes of this privacy statement, “personal information” is any information about an identifiable individual, or that permits an individual to be identified, other than the person's business title or business contact information. For the avoidance of doubt, “personal information” does not include anonymous or non-personal information, including information that cannot be associated with or tracked back to a specific individual.


By using this website, you consent to our collection, use and disclosure of personal information in accordance with this privacy statement. If this privacy statement is not acceptable to you, please do not submit any of your personal information.

Notwithstanding the forgoing, please note that Avigilon may also collect, use or disclose your personal information without your knowledge or consent where we are permitted or required by applicable law or regulatory requirements to do so.

Collection of Information

In connection with your use of the website, you may have the opportunity to submit personal information, such as your name, address, email address, and other information to Avigilon. If you choose to provide such information, Avigilon may collect and store such personal information in accordance with this privacy statement.

In addition, our web server may also collect non-personal information related to your visit to our website, including the IP address and domain used to access our website, the type and version of your browser, the date and time you accessed the website, the website that you came from to access our website, the page you entered and exited at, any website page that is viewed by that IP address and what country you are from. Such information may be collected and stored by Avigilon without reference to this privacy statement.

Use and Disclosure of Information

The personal information collected by Avigilon may be used for certain business purposes, including the following, and as otherwise permitted by applicable law:

  • to manage, develop and improve our business and operations;

  • to assist in the development and marketing of our products and services;

  • to respond to specific requests from you;

  • to provide localized content based on your location;

  • to engage in a business transaction, including a purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, securitization of financing involving Avigilon or a part of our business; or

  • to establish and maintain an effective relationship with those with whom Avigilon interacts, including customers, suppliers and contractors with whom we do business.

In connection with these purposes, Avigilon may disclose your personal information to Avigilon’s employees, contractors, consultants, affiliates, suppliers, service providers, and other parties. When Avigilon shares personal information with such parties, we typically require that they only use or disclose such personal information in a manner consistent with the use and disclosure provisions of this privacy statement.

Non-personal information collected by our web server may be used to monitor our website's performance (such as number of visits, average time spent, page views) and for business purposes such as working to continually upgrade our website.  Such non-personal information may be disclosed to other third parties or permanently retained for future use without restriction.

Storing and Protecting Information

Avigilon endeavors to maintain physical, technical and procedural safeguards that are appropriate to the sensitivity of the personal information in question. These safeguards are designed to protect your personal information from loss and unauthorized access, copying, use, modification or disclosure.

Unfortunately, no data transmission over the Internet can be guaranteed to be entirely secure. As a result, this website endeavors to protect your personal information, but we cannot warrant the security of any information you transmit to us, and such transmissions are at your own risk. Once this website receives your transmission, we make commercially reasonable efforts to maintain its security on our systems.

Personal information collected by Avigilon may be used, processed and stored outside of Canada and may be subject to disclosure in accordance with the laws of such foreign jurisdictions.


Some pages on Avigilon’s website use a technology called “cookies”. Cookies are placed on your computer’s hard drive and are capable of storing data to help provide additional functionality. They also help to identify you when you visit a particular website.  Cookies are generally limited to collecting statistical data about website visitor usage.  With most Internet browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions.

Social Media

If you connect social media to the Avigilon website, interactions will exist and posts to your profile at such third party websites may occur. Social media websites or services may have different privacy practices and policies than Avigilon and we recommend that you review their privacy policies to determine if they are acceptable to you.

Third Party Notices

One of the third parties we use to collect and track user statistics and trends related to our sites and services is Upland Software, Inc. through its LeadLander product offering ("LeadLander"). LeadLander's privacy policy and how the LeadLander services operate and use data from our sites and services is available at: As part of your use of our website we will install cookies onto your computer on behalf of LeadLander. You acknowledge and accept the placement of such cookies which will collect data about your use of our site and services and other sites and services which utilize LeadLander's services. In addition, if you provide us with personal information (including name, e-mail address, company affiliation and similar personally identifying data) we may provide this information to LeadLander so they can associate it with the cookie we have installed on your computer which will allow them to identify you on other sites which utilize the LeadLander service and share your information with the third parties who operate those sites.


If you have any questions or enquiries with respect to this privacy statement, please send a written request to: Chief Legal Officer, Box 378, #101-1001 West Broadway, Vancouver, BC, Canada V6H 4E4. We will investigate and respond to your concerns about any aspect of our handling your information.

Date Last Reviewed: October 13, 2017 


ACC Version Last version of ACC tested with camera. This also implies support for later versions of ACC unless specifically listed otherwise.
Audio Input Receive audio feed from camera.
Audio Output Send audio to speaker attached to camera.
Autodiscovery Automatic discovery of camera IP address when connected within a LAN environment.
Compression Type Describes the encoding types supported for the camera.
Connection Type Describes the type of Device Driver used. Native refers to the Manufacturer's specific device driver.
Dewarping In-Client dewarping of fisheye or panoramic cameras.
Digital Input Receive Digital or Relay inputs from camera.
Digital output Trigger digital or relay outputs physically connected to a camera.
Motion Quick display of whether Motion Recording is available on for the camera.
Motion Configuration Configuration of motion detection within the ACC Client.
Motion Recording Support for motion-based recording.
PTZ Quick display of whether PTZ functionality is available for camera.
PTZ Control Basic PTZ Movement.
PTZ Patterns/Tours Ability to create and trigger either PTZ Patterns, or PTZ Tours, depending on camera support.
PTZ Presets Create and trigger PTZ Preset positions.
Unit Type Type of camera.
Verified By Organization which tested camera and reported capabilities.
Verified Firmware Specific firmware version tested.
Manufacturer Blah
Model DS-2DE2103
Connection Type ONVIF
Unit Type IP PTZ camera
Compression Types H.264

  • ACC Version
  • Model DS-2DE2103
  • Connection Type ONVIF
  • Manufacturer Blah
  • Manufacturer Blah
  • Manufacturer Blah
  • Manufacturer Blah
  • Manufacturer Blah
  • Manufacturer Blah
  • Manufacturer Blah
  • Manufacturer Blah
  • Manufacturer Blah

Verified by:

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