The Future is (Avigilon) Blue: A Q&A with Willem Ryan

by Willem Ryan
Jun 5, 2018

Blue Channel Support Blog Post

Recently Avigilon was in Las Vegas for ISC West 2018, one of the security industry’s biggest tradeshows of the year. While there, ChannelPro Network caught up with Willem Ryan, Avigilon’s Vice President, Global Marketing and Communications, to discuss our latest technology, including our recently launched Avigilon Blue™ cloud service platform. Read his full interview below or skip to 4:32 to listen to his interview. The interview below has been modified for clarity.

JOEL ZAIDSPINER, ChannelPro Network: Tell us a little bit about your solutions here and how it can help IT Consultants of ours and MSPs in the industry.

WILLEM RYAN, Avigilon: Avigilon is renowned for high quality, end-to-end, HD video. That’s kind of where we started in the security industry and we were always thinking about the IT customer because with high quality, high definition video, bandwidth can be a challenge. We created a solution that gave you great quality but didn’t take too much of your network bandwidth so you had an easy to use, high quality solution. A lot of that was on-premise as we started off over the years. Then we started to bring in video analytics and artificial intelligence. That became one of the key components of a security system: to be able to take all of that data, notify and alert users when something important happens so that they can actually act on that event rather than sitting and waiting, looking for something and not being able to find it. We’re all about providing the right information at the right time to the security operators so they can act.

What we’ve seen over the years is that’s great for enterprise and other parts of the market, but we also wanted to create a solution that was going to be built for the SMB market. That meant moving from on-premise to cloud, so our Avigilon Blue platform was released a few weeks ago and that is specifically built for our channel Partners so that they can grow their business, they can monitor many sites all from one centralized place. Their customers can get those same smart notifications with analytics and they’re able to get a cost-effective subscription-based cloud solution that’s really flexible, easy to deploy, easy to scale, and allows them to respond a lot quicker. They can see when cameras or servers are down all from the cloud and then be able to act on that. That solution is now providing our channel Partners and the SMB market with a really cost-effective but powerful surveillance and security solution.

We also got a lot of feedback from our customers saying, “We love that and the on-premise system and we’d love to see that accessible through the cloud as well.” One of the things that we announced this week is what we call System Health Monitoring for our Avigilon Control Center™ on-premise system. Now even your legacy systems that are deployed—and there’s lots of them out there, our customers are really successful with the ACC™ software—can connect through a subscription to our cloud platform to see the status and the performance of their on-premise sites and be able to respond to those things remotely or diagnose them before getting on site so they can save themselves a lot of valuable time. All of this is about how convergence is happening in the industry. IT is a stakeholder in the entire discussion for physical security and so we want to be able to provide a solution that speaks to traditional facility and security operators as well as IT and let them work together in an easy way.

JZ: So IoT is a huge part of the industry today and we’re talking quite a bit about it especially at Tell us how you’re helping partners and integrators get into the IoT space and how are you teaching them to be better partners?

WR: The first thing is just education, let them know that the idea about IoT is something that they can become involved in today. It’s really about connecting all of your devices and your systems in a meaningful way. But more than that, it’s taking that connected system and doing something meaningful with that data. We believe that artificial intelligence is a key driver to the adoption of IoT. The more devices that are connected—we’re showing cameras but we also provide radar devices, access control, intercoms—all of these connected devices in the system are generating data.

What we do is help our customers understand when you have the connected devices and you have a system, it needs to be meaningful for your customers, so how to configure that in an easy way so that they can find that information through search and through automatic notifications. The other thing is we want to make it easy for people to connect. Our systems are built on an open platform so that you can bring in Avigilon devices as well as other devices, in an easy-to-integrate way that can help scale and provide value to the customers. We want to help our partners do that in the most flexible way.

© 2018, Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, AVIGILON CONTROL CENTER, ACC and AVIGILON BLUE are trademarks of Avigilon Corporation. Other names or logos mentioned herein may be the trademarks of their respective owners.

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ACC Version Last version of ACC tested with camera. This also implies support for later versions of ACC unless specifically listed otherwise.
Audio Input Receive audio feed from camera.
Audio Output Send audio to speaker attached to camera.
Autodiscovery Automatic discovery of camera IP address when connected within a LAN environment.
Compression Type Describes the encoding types supported for the camera.
Connection Type Describes the type of Device Driver used. Native refers to the Manufacturer's specific device driver.
Dewarping In-Client dewarping of fisheye or panoramic cameras.
Digital Input Receive Digital or Relay inputs from camera.
Digital output Trigger digital or relay outputs physically connected to a camera.
Motion Quick display of whether Motion Recording is available on for the camera.
Motion Configuration Configuration of motion detection within the ACC Client.
Motion Recording Support for motion-based recording.
PTZ Quick display of whether PTZ functionality is available for camera.
PTZ Control Basic PTZ Movement.
PTZ Patterns/Tours Ability to create and trigger either PTZ Patterns, or PTZ Tours, depending on camera support.
PTZ Presets Create and trigger PTZ Preset positions.
Unit Type Type of camera.
Verified By Organization which tested camera and reported capabilities.
Verified Firmware Specific firmware version tested.
Manufacturer Blah
Model DS-2DE2103
Connection Type ONVIF
Unit Type IP PTZ camera
Compression Types H.264

  • ACC Version
  • Model DS-2DE2103
  • Connection Type ONVIF
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