East Texas Medical Center Regional Healthcare System: Protecting Staff and Patients

課題

Because of an outdated legacy system, reliable footage to combat questionable patient incident reports was often unavailable, so East Texas Medical Center (ETMC) began searching for solution that would help them avoid the costly processes necessary to verify claims across numerous facilities, while bringing additional value to their business.

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Solution

That’s where Avigilon's flexible and scalable solutions came in. The final set of hardware installed featured more than 500 cameras, including Avigilon HD Pro, HD Dome, and H4 SL Dome cameras. The HD Pro cameras—available with up to 7K (30 MP)—provide excellent image detail in a variety of settings throughout each campus, including parking lots and extended campus perimeters.

利点

The quality of images these cameras provide coupled with their resilience against the elements makes them crucial for monitoring critical areas of high foot and vehicle traffic. The inclusion of the H4 SL camera further expanded ETMC’s security capabilities with its versatile and flexible formats. Available in both bullet and dome formats, H4 cameras are high quality yet cost effective, making them ideal for general surveillance requirements in various settings.

"Avigilon met and surpassed all of ETMC’s needs and requirements as the chosen solutions were affordable and scalable, enabling ETMC to gradually replace equipment over time."

All of the chosen solutions were flexible and scalable, enabling ETMC to gradually replace equipment across their various locations over time. "The variety of different products allow for specification of camera sizes and lenses which saves a lot of time from testing different brands of cameras," said Kenneth Webb, Director of Security at ETMC. "It's much easier to use than previous systems, and the team loves using it."

Featured

Avigilon Control Center (ACC) software

Enhances the way security professionals interpret, manage, and interact with surveillance video
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H4 HD Dome cameras

Detailed image resolution (from 1–8 MP), self-learning video analytics, and excellent low-light performance
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H4 SL Dome Cameras

Accommodate your needs with flexible mounting options including surface, in-ceiling, and pendant mounts
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H4 HD Pro カメラ

Cover expansive areas while maintaining exceptional image quality with up to 7K (30 MP) resolution
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Speak to a sales representative about our solutions.

Contact our global sales team
1.888.281.5182 or asksales@avigilon.com


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“Throughout this growth, ETMC’s mission of offering an exceptional experience to the patients in their region did not change—but given the expansion of their facilities network, their security needs did.”

A Safe and Secure Health Care Facility for All

When the East Texas Medical Center (ETMC) was founded in 1951, it comprised a single flagship hospital, ETMC Tyler. It was in the 1970’s that the philosophy behind ETMC began, as they started to view neighboring local facilities as potential collaborators, not competitors.

Since then, ETMC has expanded into a network of 9 hospitals and 39 clinics that provide a range of treatment and rehabilitation services to the residents of East Texas, USA.


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A Successful Treatment

The ETMC team felt their new Avigilon solutions allowed them to deal with previously challenging security situations more efficiently. For instance, with all camera footage integrated into Avigilon Control Centre (ACC) video management software, the team at ETMC can pull footage from multiple cameras and weave them together to create one holistic view of events when they happen, giving ETMC more effective evidence for investigation.


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"We chose Avigilon because it offers us an easy-to-install, user-friendly and scalable solution that allows our operators to conduct fast video searches and accurate investigations," Webb continued. "This saves us valuable time during investigations and has helped to reduce false liability claims."

“Our top priority is ensuring the safety of our patients, staff and visitors.”

After a threatening incident took place in the peripheral of an ETMC campus, the security team utilized the ACC™ software to create a powerful narrative of events. "This integrated footage has already been used as evidence in court," reports Webb. "Avigilon Control Center™ allowed the operator to pull footage from 14-15 different camera views and lace them into one."

Having access to this comprehensive example of evidence was not only necessary to protect the individuals involved, but it provided ETMC with credible, clear footage protecting the company in itself.


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Working together, Avigilon and East Texas Medical Center achieved the health care system's mission of offering exceptional service by using reliable and effective security technologies. The solutions implemented provide East Texas residents with safe and secure experiences, resulting in comfort for patients and staff, as well as overall protection of ETMC's network and business.


Next Steps

To speak to a sales representative about our solutions, contact our global sales team: 1.888.281.5182 or asksales@avigilon.com Keep current on Avigilon by following us on social media: Twitter, Facebook, LinkedIn, and view Avigilon videos on YouTube. Sign up to receive the latest Avigilon news: go.avigilon.com/stay-connected


用語

ACC バージョン カメラでテストした ACC の最新バージョン。これ以降の ACC バージョンについても、特に明記されない限りはサポートされます。
音声入力 カメラから音声フィードを受信します。
音声出力 カメラに接続されたスピーカーに音声を送信します。
オートディスカバリー LAN 環境で接続したときにカメラの IP アドレスを自動的に見つけます。
圧縮のタイプ カメラで利用できるエンコーディングの種類。
接続タイプ 使用するデバイス ドライバーの種類。個々のデバイスは、そのデバイス メーカーのデバイス ドライバーによって制御されます。
歪み補正 フィッシュアイカメラまたはパノラマカメラの歪みをクライアント側で補正します。
デジタル入力 カメラからデジタル入力またはリレー入力を受信します。
デジタル出力 カメラに物理的に接続されたデジタル出力またはリレー出力をトリガーします。
モーション 当該カメラでモーション レコーディングが利用できるかどうかを示すクイック ディスプレイ。
モーション設定 ACC Client におけるモーション検知の設定。
モーション レコーディング 動きが感知されたときだけ記録します。
PTZ 当該カメラで PTZ 機能が利用できるかどうかを示すクイック ディスプレイ。
PTZ コントロール PTZ の基本的な動き。
PTZ パターン/ツアー カメラのサポート状況に応じて PTZ パターンと PTZ ツアーのいずれかを作成してトリガーする機能。
PTZ プリセット PTZ プリセット ポジションを作成してトリガーします。
ユニット タイプ カメラの種類。
検査者 カメラの試験と機能の報告とを行った組織。
検証済みファームウェア 試験した個々のファームウェアのバージョン。
メーカー Blah
モデル DS-2DE2103
接続タイプ ONVIF
ユニット タイプ IP PTZ カメラ
圧縮のタイプ H.264

  • ACC バージョン
  • モデル DS-2DE2103
  • 接続タイプ ONVIF
  • メーカー Blah
  • メーカー Blah
  • メーカー Blah
  • メーカー Blah
  • メーカー Blah
  • メーカー Blah
  • メーカー Blah
  • メーカー Blah
  • メーカー Blah