Avigilon Windows 10 Field Upgrade
via Download and External USB Storage Device

The Avigilon Windows 10 Field Upgrade upgrades your Avigilon hardware (network video recorders or workstations) to the Windows 10 IoT Enterprise LTSB operating system software from Microsoft and the latest version of your Avigilon Control Center (ACC) video management software

The Avigilon Windows 10 Field Upgrade entitles you to receive a downloadable image of the software you need for the upgrade. After purchasing the Avigilon Windows 10 Field Upgrade and receiving a confirmation email with a password-protected link to the Avigilon Windows 10 Field Upgrade download website, use these instructions to upgrade your eligible Avigilon hardware.

 

Compatibilità di prodotto

These OS upgrade instructions apply to the following Avigilon products.

Server di registrazione video in rete (NVR3)
 

server NVR

Workstation NVR (NVRWS3) e
workstation di monitoraggio remoto (RMWS3)

Workstation di monitoraggio remoto e NVR

SALTA A:   Workflow  ·  Backup ACC Configuration  ·  Create Upgrade Device  ·  Install Latest ACC  ·  Upgrade OS  ·  Help

Upgrade Workflow

IMPORTANT: Before Using These Instructions

  • Confirm and note down the current version of the ACC™ software in use at your site.

  • Connect to the Avigilon Windows 10 Field Upgrade download website.

  • Click the link to review the End User License terms.

Overview of the Steps to Complete the Upgrade

  1. Save a backup of ACC configuration settings in use on the system on the data drive of the system, a shared location, or secured offline media if you don’t already have one.

  2. Accept the End User License terms, download the Windows 10 field upgrade image, create a bootable USB storage device, and decompress the downloaded image file onto the bootable USB storage device.

  3. Install the latest version of your ACC software on the system, using the appropriate installer for your licensed version on the bootable USB storage device.

  4. Make a backup of the configuration settings of the updated ACC software (either on a shared location or secured offline media).

  5. Upgrade the Microsoft EMBEDDED WINDOWS 7 operating system software to the Windows 10 IoT Enterprise LTSB operating system software on each eligible system.

  6. Re-install the latest version of your ACC software on the system, using the appropriate installer for your licensed version on the bootable USB storage device.

  7. Restore the configuration settings of the updated ACC software (from either the shared location or secured offline media).

Instructions to complete each step appear below.

1. Backup Current ACC Configuration Information

Ensure the following information is known to the system administrator of each Avigilon device:

  • L'attuale versione del software del server ACC installata sul dispositivo.

  • The location of the backup of the configuration settings for the ACC Server software for the system. The backup must not be stored on the operating system (OS) disk (typically drive C:).

TIP: Always save your ACC configuration settings on the storage disk (typically drive D:) rather than the OS disk. The contents of the OS disk are completely erased during the upgrade process. Otherwise, ensure that you always have a current backup of your configuration settings stored in a location accessible to your Avigilon device.

If you don’t already store your configuration settings on the storage drive, create a backup of your configuration settings on the storage disk of the system, or the bootable USB storage device, using the ACC Client:

  1. Accedi al sito utilizzando le credenziali con il livello di privilegio corretto (solitamente l'account amministratore).

  2. Vai a [Configura sito] e seleziona il tuo sito.

  3. Fai clic su [Impostazioni di backup] nel pannello a destra.

  4. Seleziona il server dal quale eseguire il backup delle impostazioni.

  5. Seleziona se desideri crittografare il file delle impostazioni di backup.
    Nota: se esegui la crittografia del file, registra la password in modo sicuro nel caso in cui avessi bisogno di ripristinare le impostazioni.

  6. Fai clic su [OK], vai al percorso in cui desideri salvare il file di backup e fai clic su [Salva].

2. Create a Bootable Avigilon USB Upgrade Device

All of the Avigilon Upgrade Images include installers for the Windows 10 IoT Enterprise LTSB operating system from Microsoft and the latest version of the ACC Release 6 and ACC Release 5.10 software from Avigilon. Depending on your connection type, a 20–25 GB download may take a significant amount of time (hours).

The following steps should be performed on a computer running Microsoft Windows with at least 32 GB of free disk space, with the Avigilon Windows 10 Field Upgrade download website open in a web browser.

  1. Accetta il contratto di licenza.

  2. Download the Avigilon Upgrade Image corresponding to your Avigilon hardware:

    Tipo di dispositivo (numero modello) Image Filename
    NVR Value (NVR3-VAL) r330.w10e
    NVR Standard (NVR3-STD) r730xd-std.w10e
    NVR Workstation (NVRWS3) t3620.w10e
  3. Inserisci un dispositivo di archiviazione USB con più di 32 GB di spazio disponibile in una porta USB 2/USB 3.

  4. From the Windows Control Panel, open Computer Management and navigate to Storage » Disk Management. Identify the disk number of the USB storage device you inserted.

  5. From the Windows Start menu, open an Elevated (Administrator) Command Prompt
    (or Windows PowerShell (Admin), depending on your version of Windows).
    Note: the following instructions assume you are using Command Prompt.

  6. Prompt dei comandi con DiskPart

    Una volta aperto il prompt dei comandi, inserisci i comandi seguenti:

    1. Digita diskpart e premi [Invio].

      Il prompt DISKPART> viene visualizzato.

    2. Digita list disk e premi [Invio].

    3. Digita select disk [x] (dove [x] è il numero del disco del tuo dispositivo di archiviazione USB).

      ATTENZIONE: assicurati di selezionare il disco corretto! I comandi seguenti cancellano TUTTI i dati sul disco selezionato, senza ulteriori avvisi.

    4. Digita clean e premi [Invio].

    5. Type rescan and press [Enter].

    6. Digita create partition primary e premi [Invio].

    7. Digita active e premi [Invio].

    8. Digita format fs=ntfs e premi [Invio].

      Attendi finché non visualizzi DiskPart successfully formatted the volume. prima di procedere.

    9. Digita exit e premi [Invio] per chiudere lo strumento DiskPart e tornare al prompt dei comandi.

    10. Digita exit e premi [Invio] per chiudere la finestra del prompt dei comandi.

  7. Use a Windows file decompression utility to unzip the Avigilon Upgrade Image obtained in step 2 into the root of the USB storage device.

  8. Un elenco di directory del tuo dispositivo di archiviazione USB dovrebbe apparire come il seguente:
    File Explorer Root View of USB Upgrade Drive

  9. Ensure the Avigilon Upgrade Image (.wim file) can be found in the "images" folder on the USB storage device.
    The name of the image file does not matter, but should reflect the contents of the image.

Your bootable Avigilon USB Upgrade Device is now ready.

Installers for the latest versions of the ACC Release 6 and Release 5.10 are provided in the field upgrade image on the USB device. Optionally, you can copy the installers for the latest versions of the ACC software to a separate (non-bootable) USB device so that you can update the ACC software separately from upgrading the operating system.

3. Install the Latest Version of the ACC Software

On your system, update the ACC software release (either ACC 6 or ACC 5) to the latest version of the same release before upgrading the Windows operating system. You must also re-install the same ACC software release and version after the upgrade to Windows 10.

ATTENZIONE: RISCHIO DI PERDITA DI DATI

  • ACC software releases are not backward-compatible.

  • DO NOT INSTALL any version of the ACC software that is older than the version that was in use on the system prior to the OS upgrade.

  • YOU MUST INSTALL the same release of ACC that was in use prior to the OS upgrade.

  • DO NOT UPGRADE to the ACC Release 6 software if ACC Release 6.10 is installed on the device.

On the device you are planning to upgrade to the new Windows operating system:

  1. Connect a monitor, keyboard and mouse if these are not already present.

  2. Plug the USB device into a USB port on the appliance.

  3. Copy the appropriate ACC_<version number>_launcher folder to the root of the OS disk.

  4. Double-click AvigilonControlCentre.exe to launch the installer.

  5. If you are prompted to allow the installer to run on the device, click Yes.

  6. At the first window of the installation wizard, click Control Center Server. Wait for the contents of the setup package to be verified.

  7. Click Next to step though the installation wizard until the END USER LICENSE AGREEMENT is displayed. Take a minute to read the “License Agreement”.

  8. Check the option I accept the term of the License Agreement and click Next.

  9. You are asked to choose the install folder. We recommend to keep the default install path:
    C:\Program Files\Avigilon\Avigilon Control Center Server
    Click Next to proceed.

  10. Choose if you want to install the server for all users on the computer, or only you, then click Next.

  11. Click Next again to start the install.

  12. After the installation is complete, click Finish to exit the installation.

  13. Il server ACC si avvia automaticamente e ti chiede di accedere.
    Questo dipende da dove sono state archiviate le impostazioni di configurazione:

    1. Configuration settings on the Storage disk: Enter your usual ID and password.

    2. Configuration settings on the Avigilon USB Upgrade Device:

      1. Accedi come amministratore utente senza password.

      2. Seleziona il menu "Configura sito".

      3. Seleziona "Ripristina impostazioni" per importare il backup delle impostazioni di configurazione.

4. Backup Updated ACC Configuration Information

After the ACC Server software is updated to the latest version, make a copy of updated ACC configuration settings if they are not already saved on the system’s storage drive. Use the procedure in Backup Current ACC Configuration information.

5. Upgrade to Windows 10 Using the Avigilon USB Upgrade Device

WARNING: When you perform the upgrade, the OS disk is completely erased and replaced with the image stored on the bootable Avigilon USB Upgrade Device. The ACC software, including any configuration settings stored on the OS disk, are erased. However, no data are deleted, as they are stored on separate hard disks.

Perform the following steps on the device with the OS to be upgraded:

  1. Connect a monitor, keyboard and mouse if these are not already present.

  2. From the Start menu, shut down the Avigilon device.

  3. Insert the bootable Avigilon USB Upgrade Device you previously created into any USB 2 or USB 3 port.

  4. Power on the Avigilon hardware.

  5. Mentre sei sulla schermata di avvio, premi il tasto applicabile:

    Tipo di dispositivo (numero modello) Tasto di avvio
    Server NVR (NVR3) [F11]
    Workstation NVR (NVRWS3) [F12]
    Workstation di monitoraggio remoto (RMWS3) [F12]
  6. Devi vedere "Attendi" finché non viene visualizzato il menu di avvio.

  7. From the Boot Menu, select your Avigilon USB Upgrade Device as the boot device. This may take a few minutes to load.

  8. Follow the steps presented in the Avigilon Management Console dialog boxes.

  9. Click [OK] to confirm proceeding with the upgrade.

    WARNING: After you click OK, the OS drive will be completely erased and the Avigilon hardware will be unusable until the upgrade is complete.

  10. A progress bar displays to indicate upgrade progress. The entire upgrade process takes about 20 minutes.

  11. After the upgrade is finished, unplug the Avigilon USB Upgrade Device and click [OK] to restart the Avigilon hardware.

6. Re-install the Latest Version of the ACC Software

The upgraded OS disk does not have the ACC software installed. Repeat the procedure in Install the Latest Version of the ACC Software.

Contatta Avigilon per assistenza

If you have any questions preparing the Avigilon USB Upgrade Device, or during the field upgrade process, contact us:


Glossario

Versione ACC L'ultima versione di ACC è stata testata con la telecamera. Questo implica anche il supporto per le versioni successive di ACC se non diversamente indicato in modo specifico.
Ingresso audio Le trasmissioni audio vengono ricevute dalla telecamera.
Uscita audio L'audio viene inviato all'altoparlante collegato alla telecamera.
Ricerca automatica Viene eseguita la ricerca automatica dell'indirizzo IP della telecamera quando viene collegata in un ambiente LAN.
Tipo di compressione Vengono descritti i tipi di codifica supportati per la telecamera.
Tipo di connessione Viene descritto il tipo di driver del dispositivo utilizzato. Nativo si riferisce al driver del dispositivo specifico del produttore.
Correzione della distorsione La distorsione nel client viene corretta nelle telecamere fisheye o panoramiche.
Ingresso digitale La telecamera riceve ingressi relè o digitali.
Uscita digitale Vengono attivate le uscite relè o digitali collegate fisicamente a una telecamera.
Movimento Viene visualizzata rapidamente l'eventuale disponibilità della registrazione del movimento per la telecamera.
Configurazione movimento Viene configurato il rilevamento movimenti all'interno di ACC Client.
Registrazione movimento Viene fornito il supporto per la registrazione basata sul movimento.
PTZ Viene visualizzata rapidamente l'eventuale disponibilità della funzionalità PTZ per la telecamera.
Controllo PTZ Viene gestito il movimento PTZ di base.
Modelli/Tour PTZ Si tratta della possibilità di creare e attivare i modelli o i tour PTZ, in base al supporto della telecamera.
Preimpostazioni PTZ Vengono create e attivate posizioni preimpostate PTZ.
Tipo di unità Viene indicato il tipo di telecamera.
Verificato da Si riferisce all'organizzazione che ha testato la telecamera e ne ha segnalato le funzionalità.
Firmware verificato Specific firmware version tested.
Produttore Blah
Modello DS-2DE2103
Tipo di connessione ONVIF
Tipo di unità Telecamera PTZ IP
Compression Types H.264

  • Versione ACC
  • Modello DS-2DE2103
  • Tipo di connessione ONVIF
  • Produttore Blah
  • Produttore Blah
  • Produttore Blah
  • Produttore Blah
  • Produttore Blah
  • Produttore Blah
  • Produttore Blah
  • Produttore Blah
  • Produttore Blah

Verificato da:

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