East Texas Medical Center Regional Healthcare System: Protecting Staff and Patients

Sfide

Because of an outdated legacy system, reliable footage to combat questionable patient incident reports was often unavailable, so East Texas Medical Center (ETMC) began searching for solution that would help them avoid the costly processes necessary to verify claims across numerous facilities, while bringing additional value to their business.

Download PDF

Solution

That’s where Avigilon's flexible and scalable solutions came in. The final set of hardware installed featured more than 500 cameras, including Avigilon HD Pro, HD Dome, and H4 SL Dome cameras. The HD Pro cameras—available with up to 7K (30 MP)—provide excellent image detail in a variety of settings throughout each campus, including parking lots and extended campus perimeters.

Vantaggi

The quality of images these cameras provide coupled with their resilience against the elements makes them crucial for monitoring critical areas of high foot and vehicle traffic. The inclusion of the H4 SL camera further expanded ETMC’s security capabilities with its versatile and flexible formats. Available in both bullet and dome formats, H4 cameras are high quality yet cost effective, making them ideal for general surveillance requirements in various settings.

"Avigilon met and surpassed all of ETMC’s needs and requirements as the chosen solutions were affordable and scalable, enabling ETMC to gradually replace equipment over time."

All of the chosen solutions were flexible and scalable, enabling ETMC to gradually replace equipment across their various locations over time. "The variety of different products allow for specification of camera sizes and lenses which saves a lot of time from testing different brands of cameras," said Kenneth Webb, Director of Security at ETMC. "It's much easier to use than previous systems, and the team loves using it."

Descrizione

Avigilon Control Center (ACC) software

Enhances the way security professionals interpret, manage, and interact with surveillance video
Learn more

H4 HD Dome cameras

Detailed image resolution (from 1–8 MP), self-learning video analytics, and excellent low-light performance
Learn more



H4 SL Dome Cameras

Accommodate your needs with flexible mounting options including surface, in-ceiling, and pendant mounts
Learn more

Telecamere HD Pro H4

Cover expansive areas while maintaining exceptional image quality with up to 7K (30 MP) resolution
Learn more




Speak to a sales representative about our solutions.

Contact our global sales team
1.888.281.5182 or asksales@avigilon.com


etmc full width
“Throughout this growth, ETMC’s mission of offering an exceptional experience to the patients in their region did not change—but given the expansion of their facilities network, their security needs did.”

A Safe and Secure Health Care Facility for All

When the East Texas Medical Center (ETMC) was founded in 1951, it comprised a single flagship hospital, ETMC Tyler. It was in the 1970’s that the philosophy behind ETMC began, as they started to view neighboring local facilities as potential collaborators, not competitors.

Since then, ETMC has expanded into a network of 9 hospitals and 39 clinics that provide a range of treatment and rehabilitation services to the residents of East Texas, USA.


etmc 1

A Successful Treatment

The ETMC team felt their new Avigilon solutions allowed them to deal with previously challenging security situations more efficiently. For instance, with all camera footage integrated into Avigilon Control Centre (ACC) video management software, the team at ETMC can pull footage from multiple cameras and weave them together to create one holistic view of events when they happen, giving ETMC more effective evidence for investigation.


ETMC Product Family Image
"We chose Avigilon because it offers us an easy-to-install, user-friendly and scalable solution that allows our operators to conduct fast video searches and accurate investigations," Webb continued. "This saves us valuable time during investigations and has helped to reduce false liability claims."

“Our top priority is ensuring the safety of our patients, staff and visitors.”

After a threatening incident took place in the peripheral of an ETMC campus, the security team utilized the ACC™ software to create a powerful narrative of events. "This integrated footage has already been used as evidence in court," reports Webb. "Avigilon Control Center™ allowed the operator to pull footage from 14-15 different camera views and lace them into one."

Having access to this comprehensive example of evidence was not only necessary to protect the individuals involved, but it provided ETMC with credible, clear footage protecting the company in itself.


etmc 2

Working together, Avigilon and East Texas Medical Center achieved the health care system's mission of offering exceptional service by using reliable and effective security technologies. The solutions implemented provide East Texas residents with safe and secure experiences, resulting in comfort for patients and staff, as well as overall protection of ETMC's network and business.


Next Steps

To speak to a sales representative about our solutions, contact our global sales team: 1.888.281.5182 or asksales@avigilon.com Keep current on Avigilon by following us on social media: Twitter, Facebook, LinkedIn, and view Avigilon videos on YouTube. Sign up to receive the latest Avigilon news: go.avigilon.com/stay-connected


Glossario

Versione ACC L'ultima versione di ACC è stata testata con la telecamera. Questo implica anche il supporto per le versioni successive di ACC se non diversamente indicato in modo specifico.
Ingresso audio Le trasmissioni audio vengono ricevute dalla telecamera.
Uscita audio L'audio viene inviato all'altoparlante collegato alla telecamera.
Ricerca automatica Viene eseguita la ricerca automatica dell'indirizzo IP della telecamera quando viene collegata in un ambiente LAN.
Tipo di compressione Vengono descritti i tipi di codifica supportati per la telecamera.
Tipo di connessione Viene descritto il tipo di driver del dispositivo utilizzato. Nativo si riferisce al driver del dispositivo specifico del produttore.
Correzione della distorsione La distorsione nel client viene corretta nelle telecamere fisheye o panoramiche.
Ingresso digitale La telecamera riceve ingressi relè o digitali.
Uscita digitale Vengono attivate le uscite relè o digitali collegate fisicamente a una telecamera.
Movimento Viene visualizzata rapidamente l'eventuale disponibilità della registrazione del movimento per la telecamera.
Configurazione movimento Viene configurato il rilevamento movimenti all'interno di ACC Client.
Registrazione movimento Viene fornito il supporto per la registrazione basata sul movimento.
PTZ Viene visualizzata rapidamente l'eventuale disponibilità della funzionalità PTZ per la telecamera.
Controllo PTZ Viene gestito il movimento PTZ di base.
Modelli/Tour PTZ Si tratta della possibilità di creare e attivare i modelli o i tour PTZ, in base al supporto della telecamera.
Preimpostazioni PTZ Vengono create e attivate posizioni preimpostate PTZ.
Tipo di unità Viene indicato il tipo di telecamera.
Verificato da Si riferisce all'organizzazione che ha testato la telecamera e ne ha segnalato le funzionalità.
Firmware verificato Specific firmware version tested.
Produttore Blah
Modello DS-2DE2103
Tipo di connessione ONVIF
Tipo di unità Telecamera PTZ IP
Compression Types H.264

  • Versione ACC
  • Modello DS-2DE2103
  • Tipo di connessione ONVIF
  • Produttore Blah
  • Produttore Blah
  • Produttore Blah
  • Produttore Blah
  • Produttore Blah
  • Produttore Blah
  • Produttore Blah
  • Produttore Blah
  • Produttore Blah

Verificato da:

Vendor
Scarica il rapporto sul test