Services sociaux et médicaux de la ville de Tampere

Défis

Reduce incidents of violence and crime, better protect patients and its 5,600-plus employees, and improve overall best practice in their health care facilities.

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Tampere City Department of Social Services and Health Care

Solution

Avigilon was able to leverage the Tampere City Department of Social Services and Health Care’s 600 existing analogue cameras and assist them with the transition to IP with 67 Avigilon video encoders, while simultaneously adding an advanced high-definition surveillance system consisting of cameras and software. The department installed more than 335 Avigilon™ HD cameras ranging from 1MP to 5 MP across their properties, all of which are monitored 24/7 and managed using the Avigilon Control Center (ACC) software with High Definition Stream Management (HDSM)™ technology. With 13 Avigilon Network Video Recorders (NVRs) and plans to upgrade its remaining 25 servers to Avigilon, Tampere stores up to two weeks of continuous surveillance footage.

Avantages

The department now has a reliable way to clearly capture data in its facilities to lower criminal activity, monitor patients, enhance the health care service provided, and improve onsite safety. With the user-friendly Avigilon Control Center software, officials can now easily find the right information for quick incident resolution, leading to improved processes and procedures, and convictions, when necessary. The department has also saved tens of thousands of euros in theft and damage, and has significantly reduced the number of false liability claims.

 

  • Patient and employee safety improved
  • Better patient control and higher quality service
  • Faster and more successful investigations
  • Theft, vandalism and crime reduced
  • False liability claims reduced

Caractéristiques

Enregistreurs vidéo en réseau (NVR)

Technologie d'enregistrement hautes performances pré-installée avec le logiciel ACC™, garantie et assistance pendant 3 ans
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Caméras HD H.264

These sleek designed cameras provide astounding deterrence.
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Analog video encoder

Converts standard analog video into digital, allowing easy migration to an IP network
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Avigilon Control Center

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If you need more information about how we can help you

Contact our sales department at
1.888.281.5182 or asksales@avigilon.com


case study tampere 1

Department of Social Services and Health Care in Tampere, Finland Deploys Avigilon High-Definition Surveillance System to Reduce Crime and Improve Patient Safety

With a decentralised, publicly funded health care system, Finland is considered one of the healthiest nations by international standards. Responsible for providing health care to its residents, municipalities across the country have developed client-focused service systems to ensure they provide high quality care. A leader in technology, research, education, and culture, the Tampere Department of Social Services and Health Care is at the cutting-edge of health care, offering preventative services and solutions that reduce the social costs of poor health. As one of the country’s most rapidly developing regions, Tampere City Department of Social Services and Health Care delivers primary care to its 215,000 residents through more than 200 social and health care units, and three hospitals. To reduce incidents of violence, vandalism and crime, and create safe environment for patients and employees, the department has deployed the Avigilon solution at all of its locations across the country.


“We chose the Avigilon solution because nothing else on the market compares in terms of quality and functionality.”

Preventing Crime

According to Raimo Rae, Hospital Engineer at the Tampere Department of Social Services and Health Care, the region has experienced a rise in vandalism, theft, and even violent crime since 2000. “We have also seen an increase in the occurrence of diagnosed mental disorders and drug use amongst employees and patients, further compelling us to improve security,” said Mr. Rae. “We are constantly enhancing our services to keep pace with society’s escalating security risks.”

The department held a competitive bid and selected the Avigilon high-definition surveillance system based on the recommendation of Divacont Ltd., a local provider of surveillance system design and long-term partner. “Divacont is a very reliable, skilled, and professional partner,” explained Mr. Rae. “We chose the Avigilon solution because nothing else on the market compares in terms of quality and functionality.” Mr. Rae also wanted an all-in-one surveillance solution to minimize complications during installation and to facilitate system management and maintenance.


case study tampere 2

The Avigilon Solution

Previously, the Tampere Department of Social Services and Health Care had an analoguebased surveillance system that only monitored the exterior of its buildings because budget did not allow for an indoor system. “We have learned through experience that it is also very important to cover the corridors and lobbies to effectively track client movement,” noted Mr. Rae. “Our nurses rely on the Avigilon system at night to monitor activity throughout the health centres to ensure their protection.” And with more cameras monitoring a larger area, users have more opportunity to capture a clear image of an individual or incident for positive identification.

The Tampere Department of Social Services and Health Care installed more than 335 Avigilon HD cameras ranging from 1MP to 5 MP across its properties, all of which are monitored 24/7 and managed using the Avigilon Control Center (ACC) software with High Definition Stream Management™ (HDSM) technology. The department relies on 67 Avigilon analogue video encoders to improve the performance of its existing 600 analogue cameras. With 13 Avigilon Network Video Recorders (NVRs) and plans to upgrade its remaining 25 servers to Avigilon, the department stores up to two weeks of continuous surveillance footage.


“Avigilon delivers the best search and playback functionality I have ever seen and the software could not be any easier to use; the mapping interface simplifies system management.”

Resolving Crime; Improving Quality of Care

Tampere installed the Avigilon solution with several key goals in mind. Firstly, the department wanted a reliable way to clearly capture and record data about its facilities, patients, and employees to successfully resolve issues and ultimately reduce criminal activity. Secondly, employees needed a system that would assist with patient control, particularly during the evening and night shifts when only a few nurses are on duty. Finally, the department needed to easily review footage to assess and improve customer service levels. “We are committed to providing the highest quality care possible and are always looking for ways to enhance our services,” said Mr. Rae.


Complete Search Control

The Avigilon Control Center software, designed with an intuitive, easy-to-use interface, gives users complete control over video playback – a key selling feature for Mr. Rae and his team. “Avigilon delivers the best search and playback functionality I have ever seen and the software could not be any easier to use,” commented Mr. Rae, who also leverages the advanced mapping interface to plot cameras and servers on an imported map for easy navigation. The department utilises the map feature to track suspects in real time. “The mapping interface simplifies system management – especially important for us because the Avigilon system spans many locations of different design and size.”


“With exceptional image clarity, we can now find the right evidence in a fraction of the time.”

Quick Searches for Positive ID

The innovative, user-friendly ACC software allows Rae to quickly and effectively search through footage for near-instant positive identification to speed up investigations. “With exceptional image clarity, we can now find the right evidence in a fraction of the time,” claimed Mr. Rae, who added that Avigilon’s pixel search has been invaluable in his work. “In fact, our searches take less than 20 percent of the time than with our previous system.” He also regularly shares footage with the local police, who have been very impressed with the quality of evidence provided. “Our footage has led to warnings, dismissals, and even conviction in several cases, and we have also noticed a marked increase in confessions because the image quality is truly indisputable.”


“We have succeeded in reducing the number of serious cases of crime, which consequently reduces the time and cost of dealing with these issues.”

Saving Costs with Better Security

Not only does the Avigilon system allow the department to focus on improving security, but it has also helped save some of the costs that stem from property damage and theft. “We have succeeded in reducing the number of serious cases of crime, which consequently reduces the time and cost of dealing with these issues,” said Mr. Rae. Since deploying the Avigilon system, the department has only had three medical room break-ins, all of which were quickly resolved. “Without Avigilon, the number of thefts we experience could easily be ten-fold. One theft can result in tens of thousands of euros in loss, which we can now save.”

The Tampere Department of Social Services and Health Care has also lowered the number of liability claims since deploying the Avigilon solution. “We have only dealt with a couple of cases and they were all quickly and easily resolved with no consequence to us,” noted Rae.


Looking Ahead

Always looking for new ways to improve health care services, the Tampere Department of Social Services and Health Care is at the forefront of technological innovation. “Modern technology allows us to be more efficient in all aspects of our job, including security,” concluded Mr. Rae. “The Avigilon system is so powerful and easy to use that we can always stay one step ahead to meet our clients’ evolving needs.”



Glossaire

Version ACC Dernière version d'ACC testée avec une caméra. Cela implique également la prise en charge des versions ultérieures d'ACC, sauf mention contraire.
Entrée audio Recevoir le flux audio depuis la caméra.
Sortie audio Envoyer l'audio au haut-parleur relié à la caméra.
Recherche automatique Recherche automatique de l'adresse IP de la caméra lors de la connexion dans un environnement LAN.
Type compression Décrit les types d'encodage pris en charge pour la caméra.
Type de connexion Décrit le type de pilote utilisé pour l'appareil. « Natif » se rapporte au pilote spécifique au fabricant.
Suppression de la distorsion Suppression de la distorsion dans le client pour les caméras Fish-Eye ou panoramiques.
Entrée numérique Recevoir des entrées numériques ou de relais à partir de la caméra.
Sortie numérique Déclencher des sorties numériques ou de relais physiquement connectées à une caméra.
Mouvements Affichage rapide de la disponibilité ou non de l'enregistrement des mouvements pour la caméra.
Configuration des mouvements Configuration de la détection des mouvements dans le client ACC.
Enregistrement des mouvements Prise en charge de l'enregistrement des mouvements.
PTZ Affichage rapide de la disponibilité ou non de la fonctionnalité PTZ pour la caméra.
Contrôle PTZ Mouvement PTZ de base.
Schémas/Tours de garde PTZ Capacité à créer et à déclencher des schémas PTZ, ou des tours de garde PTZ, en fonction de la prise en charge de la caméra.
Réglages prédéfinis PTZ Créer et déclencher des positions prédéfinies PTZ.
Type d'unité Type de caméra.
Vérifié par Entreprise qui a testé la caméra et indiqué ses fonctionnalités.
Microcode vérifié Specific firmware version tested.
Fabricant Blah
Modèle DS-2DE2103
Type de connexion ONVIF
Type d'unité Caméra IP PTZ
Compression Types H.264

  • Version ACC
  • Modèle DS-2DE2103
  • Type de connexion ONVIF
  • Fabricant Blah
  • Fabricant Blah
  • Fabricant Blah
  • Fabricant Blah
  • Fabricant Blah
  • Fabricant Blah
  • Fabricant Blah
  • Fabricant Blah
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Vérifié par :

Vendor
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