Avigilon and Megabangna Shopping Centre: a Large-Scale Retail Security Solution

Défis

With 4 million square feet of space, the Megabangna Shopping Centre ("the Centre") is the first shopping mall of its kind in Thailand. Implementing a comprehensive security system was an important part of ensuring the safety and security of customers, and the Centre’s loss prevention strategy.

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Avigilon and Megabangna Shopping Centre: a Large-Scale Retail Security Solution

Solution

By addressing gaps in coverage throughout the mall, the Centre’s security team knew that they could more easily track down lost items for distressed visitors, monitor suspicious activity, and in turn prove or disprove claims.

Avantages

To enhance safety, the Centre, in partnership with security systems integrator Entech, deployed a complete Avigilon surveillance solution, including 500 cameras, which were installed throughout the mall and the parking lot to provide full coverage of open areas. Chosen camera models included Avigilon HD Multisensor, H4 Bullet and H4 Dome cameras.

This combination directly addressed the Centre’s security team’s specific needs in their expansive area of coverage.

H4 Dome and H4 Bullet cameras provide exceptional image quality in a range of different settings, while the HD Multisensor camera has up to four cameras that cover up to 360 degrees of viewing range. These combined camera solutions help minimize blind spots, which allows the Centre’s security team to monitor important activity throughout the premises, both indoors and outside.

The cameras are only half the solution for the Centre. The hub of the security solution is the Avigilon Control Centre (ACC) video management software. With advanced and fast video search features, the software enables security operators to quickly find and review surveillance footage, helping the Centre security team resolve thefts and similar claims at a higher rate than with the legacy solution.

Caractéristiques

Avigilon Control Center (ACC) software

Enhances the way security professionals interpret, manage, and interact with surveillance video
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H4 Bullet cameras

See objects and activity in complete darkness
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H4 HD Dome cameras

Detailed image resolution (from 1–8 MP), self-learning video analytics, and excellent low-light performance
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Enregistreurs vidéo en réseau (NVR)

Technologie d'enregistrement hautes performances pré-installée avec le logiciel ACC™, garantie et assistance pendant 3 ans
En savoir plus



H3 Multisensor Cameras

Full situational awareness with innovative flexible scene coverage
Learn more


Speak to a sales representative about our solutions.

Contact our global sales team
1.888.281.5182 or asksales@avigilon.com


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About Megabangna Shopping Centre

Southeast Asia’s diverse mall scene offers unique shopping experiences for tourists as well as locals, with high-end boutiques to one-of-a-kind night markets. Megabangna Shopping Centre (the “Centre”), located in Bangkok, is one of Thailand’s largest retail complexes. With 4 million square feet of space, over 840 retail shops, and parking for 10,000 vehicles, the Centre is the first shopping mall of its kind in the region—creating a unique security need.

With the motto “Everything Under One Roof,” the Centre quickly earned a reputation as the perfect place to spend the weekend with friends and family, or to pick up everyday household needs. As a result, excessive crowds pack the walkways and the mall’s 10,000 parking spots are regularly filled.


“By addressing gaps in coverage throughout the mall, the Centre’s security team knew that they could more easily track down lost items for distressed visitors, monitor suspicious activity, and in turn prove or disprove claims.”

Security Needs for a Cultural Hub

Given the complexity of the Centre facility, and the high foot and vehicle traffic acquired onsite, the security solutions in place needed to be reassessed. Commonly reported incidents at the mall included cars being vandalized or broken into while parked in on-site structures, and busy shoppers losing personal items throughout the mall grounds during their visit.

The safety and security of customers—along with ensuring a great customer experience for every visit—are top priorities for the Centre. Implementing a comprehensive security system was also an important part of the Centre’s loss prevention strategy to save the company time and money.


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Benefitting Security Professionals and Shoppers

The installation of Avigilon solutions took half the estimated length of time, making the transition easy for the Centre’s team from the start.

Once installation was complete, ACC™ software further simplified things for the security team by allowing them to identify problematic situations with powerful and efficient software.

When searching footage of areas with heavy foot traffic, the Centre’s security team was able to identify problems around the busy mall in record-breaking time.


“Security operators are expected to turn around footage necessary to address a problem within 10 minutes.”

Since deploying ACC software, the Centre has shortened a process that at times could take hours or days—Avigilon’s easy-to-use software helps them search footage in under 10 minutes, while saving effort and money during an investigation.

Given this measurable success, the Centre recently expanded the use of Avigilon solutions into an additional parking structure. Today, the Avigilon solutions implemented help make the mall security team’s jobs easier and keep patrons safe.


Next Steps

To speak to a sales representative about our solutions, contact our global sales team: 1.888.281.5182 or asksales@avigilon.com Keep current on Avigilon by following us on social media: Twitter, Facebook, LinkedIn, and view Avigilon videos on YouTube. Sign up to receive the latest Avigilon news: go.avigilon.com/stay-connected


Glossaire

Version ACC Dernière version d'ACC testée avec une caméra. Cela implique également la prise en charge des versions ultérieures d'ACC, sauf mention contraire.
Entrée audio Recevoir le flux audio depuis la caméra.
Sortie audio Envoyer l'audio au haut-parleur relié à la caméra.
Recherche automatique Recherche automatique de l'adresse IP de la caméra lors de la connexion dans un environnement LAN.
Type compression Décrit les types d'encodage pris en charge pour la caméra.
Type de connexion Décrit le type de pilote utilisé pour l'appareil. « Natif » se rapporte au pilote spécifique au fabricant.
Suppression de la distorsion Suppression de la distorsion dans le client pour les caméras Fish-Eye ou panoramiques.
Entrée numérique Recevoir des entrées numériques ou de relais à partir de la caméra.
Sortie numérique Déclencher des sorties numériques ou de relais physiquement connectées à une caméra.
Mouvements Affichage rapide de la disponibilité ou non de l'enregistrement des mouvements pour la caméra.
Configuration des mouvements Configuration de la détection des mouvements dans le client ACC.
Enregistrement des mouvements Prise en charge de l'enregistrement des mouvements.
PTZ Affichage rapide de la disponibilité ou non de la fonctionnalité PTZ pour la caméra.
Contrôle PTZ Mouvement PTZ de base.
Schémas/Tours de garde PTZ Capacité à créer et à déclencher des schémas PTZ, ou des tours de garde PTZ, en fonction de la prise en charge de la caméra.
Réglages prédéfinis PTZ Créer et déclencher des positions prédéfinies PTZ.
Type d'unité Type de caméra.
Vérifié par Entreprise qui a testé la caméra et indiqué ses fonctionnalités.
Microcode vérifié Specific firmware version tested.
Fabricant Blah
Modèle DS-2DE2103
Type de connexion ONVIF
Type d'unité Caméra IP PTZ
Compression Types H.264

  • Version ACC
  • Modèle DS-2DE2103
  • Type de connexion ONVIF
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  • Fabricant Blah
  • Fabricant Blah
  • Fabricant Blah
  • Fabricant Blah
  • Fabricant Blah
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