East Texas Medical Center Regional Healthcare System: Protecting Staff and Patients

Défis

Because of an outdated legacy system, reliable footage to combat questionable patient incident reports was often unavailable, so East Texas Medical Center (ETMC) began searching for solution that would help them avoid the costly processes necessary to verify claims across numerous facilities, while bringing additional value to their business.

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Solution

That’s where Avigilon's flexible and scalable solutions came in. The final set of hardware installed featured more than 500 cameras, including Avigilon HD Pro, HD Dome, and H4 SL Dome cameras. The HD Pro cameras—available with up to 7K (30 MP)—provide excellent image detail in a variety of settings throughout each campus, including parking lots and extended campus perimeters.

Avantages

The quality of images these cameras provide coupled with their resilience against the elements makes them crucial for monitoring critical areas of high foot and vehicle traffic. The inclusion of the H4 SL camera further expanded ETMC’s security capabilities with its versatile and flexible formats. Available in both bullet and dome formats, H4 cameras are high quality yet cost effective, making them ideal for general surveillance requirements in various settings.

"Avigilon met and surpassed all of ETMC’s needs and requirements as the chosen solutions were affordable and scalable, enabling ETMC to gradually replace equipment over time."

All of the chosen solutions were flexible and scalable, enabling ETMC to gradually replace equipment across their various locations over time. "The variety of different products allow for specification of camera sizes and lenses which saves a lot of time from testing different brands of cameras," said Kenneth Webb, Director of Security at ETMC. "It's much easier to use than previous systems, and the team loves using it."

Caractéristiques

Avigilon Control Center (ACC) software

Enhances the way security professionals interpret, manage, and interact with surveillance video
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H4 HD Dome cameras

Detailed image resolution (from 1–8 MP), self-learning video analytics, and excellent low-light performance
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H4 SL Dome Cameras

Accommodate your needs with flexible mounting options including surface, in-ceiling, and pendant mounts
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Caméras H4 HD Pro

Cover expansive areas while maintaining exceptional image quality with up to 7K (30 MP) resolution
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Speak to a sales representative about our solutions.

Contact our global sales team
1.888.281.5182 or asksales@avigilon.com


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“Throughout this growth, ETMC’s mission of offering an exceptional experience to the patients in their region did not change—but given the expansion of their facilities network, their security needs did.”

A Safe and Secure Health Care Facility for All

When the East Texas Medical Center (ETMC) was founded in 1951, it comprised a single flagship hospital, ETMC Tyler. It was in the 1970’s that the philosophy behind ETMC began, as they started to view neighboring local facilities as potential collaborators, not competitors.

Since then, ETMC has expanded into a network of 9 hospitals and 39 clinics that provide a range of treatment and rehabilitation services to the residents of East Texas, USA.


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A Successful Treatment

The ETMC team felt their new Avigilon solutions allowed them to deal with previously challenging security situations more efficiently. For instance, with all camera footage integrated into Avigilon Control Centre (ACC) video management software, the team at ETMC can pull footage from multiple cameras and weave them together to create one holistic view of events when they happen, giving ETMC more effective evidence for investigation.


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"We chose Avigilon because it offers us an easy-to-install, user-friendly and scalable solution that allows our operators to conduct fast video searches and accurate investigations," Webb continued. "This saves us valuable time during investigations and has helped to reduce false liability claims."

“Our top priority is ensuring the safety of our patients, staff and visitors.”

After a threatening incident took place in the peripheral of an ETMC campus, the security team utilized the ACC™ software to create a powerful narrative of events. "This integrated footage has already been used as evidence in court," reports Webb. "Avigilon Control Center™ allowed the operator to pull footage from 14-15 different camera views and lace them into one."

Having access to this comprehensive example of evidence was not only necessary to protect the individuals involved, but it provided ETMC with credible, clear footage protecting the company in itself.


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Working together, Avigilon and East Texas Medical Center achieved the health care system's mission of offering exceptional service by using reliable and effective security technologies. The solutions implemented provide East Texas residents with safe and secure experiences, resulting in comfort for patients and staff, as well as overall protection of ETMC's network and business.


Next Steps

To speak to a sales representative about our solutions, contact our global sales team: 1.888.281.5182 or asksales@avigilon.com Keep current on Avigilon by following us on social media: Twitter, Facebook, LinkedIn, and view Avigilon videos on YouTube. Sign up to receive the latest Avigilon news: go.avigilon.com/stay-connected


Glossaire

Version ACC Dernière version d'ACC testée avec une caméra. Cela implique également la prise en charge des versions ultérieures d'ACC, sauf mention contraire.
Entrée audio Recevoir le flux audio depuis la caméra.
Sortie audio Envoyer l'audio au haut-parleur relié à la caméra.
Recherche automatique Recherche automatique de l'adresse IP de la caméra lors de la connexion dans un environnement LAN.
Type compression Décrit les types d'encodage pris en charge pour la caméra.
Type de connexion Décrit le type de pilote utilisé pour l'appareil. « Natif » se rapporte au pilote spécifique au fabricant.
Suppression de la distorsion Suppression de la distorsion dans le client pour les caméras Fish-Eye ou panoramiques.
Entrée numérique Recevoir des entrées numériques ou de relais à partir de la caméra.
Sortie numérique Déclencher des sorties numériques ou de relais physiquement connectées à une caméra.
Mouvements Affichage rapide de la disponibilité ou non de l'enregistrement des mouvements pour la caméra.
Configuration des mouvements Configuration de la détection des mouvements dans le client ACC.
Enregistrement des mouvements Prise en charge de l'enregistrement des mouvements.
PTZ Affichage rapide de la disponibilité ou non de la fonctionnalité PTZ pour la caméra.
Contrôle PTZ Mouvement PTZ de base.
Schémas/Tours de garde PTZ Capacité à créer et à déclencher des schémas PTZ, ou des tours de garde PTZ, en fonction de la prise en charge de la caméra.
Réglages prédéfinis PTZ Créer et déclencher des positions prédéfinies PTZ.
Type d'unité Type de caméra.
Vérifié par Entreprise qui a testé la caméra et indiqué ses fonctionnalités.
Microcode vérifié Specific firmware version tested.
Fabricant Blah
Modèle DS-2DE2103
Type de connexion ONVIF
Type d'unité Caméra IP PTZ
Compression Types H.264

  • Version ACC
  • Modèle DS-2DE2103
  • Type de connexion ONVIF
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  • Fabricant Blah
  • Fabricant Blah
  • Fabricant Blah
  • Fabricant Blah
  • Fabricant Blah
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Vérifié par :

Vendor
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