Avigilon Windows 10 Field Upgrade
via Download and External USB Storage Device

The Avigilon Windows 10 Field Upgrade upgrades your Avigilon hardware (network video recorders or workstations) to the Windows 10 IoT Enterprise LTSB operating system software from Microsoft and the latest version of your Avigilon Control Center (ACC) video management software

The Avigilon Windows 10 Field Upgrade entitles you to receive a downloadable image of the software you need for the upgrade. After purchasing the Avigilon Windows 10 Field Upgrade and receiving a confirmation email with a password-protected link to the Avigilon Windows 10 Field Upgrade download website, use these instructions to upgrade your eligible Avigilon hardware.

 

Compatibilidad de los productos

These OS upgrade instructions apply to the following Avigilon products.

Servidores de grabación de video en red (NVR3)
 

Servidores NVR

Estaciones de trabajo NVR (NVRWS3) y
estaciones de trabajo de supervisión remota (RMWS3)

Estaciones de trabajo de supervisión remota y NVR

IR A:   Workflow  ·  Backup ACC Configuration  ·  Create Upgrade Device  ·  Install Latest ACC  ·  Upgrade OS  ·  Help

Upgrade Workflow

IMPORTANT: Before Using These Instructions

  • Confirm and note down the current version of the ACC™ software in use at your site.

  • Connect to the Avigilon Windows 10 Field Upgrade download website.

  • Click the link to review the End User License terms.

Overview of the Steps to Complete the Upgrade

  1. Save a backup of ACC configuration settings in use on the system on the data drive of the system, a shared location, or secured offline media if you don’t already have one.

  2. Accept the End User License terms, download the Windows 10 field upgrade image, create a bootable USB storage device, and decompress the downloaded image file onto the bootable USB storage device.

  3. Install the latest version of your ACC software on the system, using the appropriate installer for your licensed version on the bootable USB storage device.

  4. Make a backup of the configuration settings of the updated ACC software (either on a shared location or secured offline media).

  5. Upgrade the Microsoft EMBEDDED WINDOWS 7 operating system software to the Windows 10 IoT Enterprise LTSB operating system software on each eligible system.

  6. Re-install the latest version of your ACC software on the system, using the appropriate installer for your licensed version on the bootable USB storage device.

  7. Restore the configuration settings of the updated ACC software (from either the shared location or secured offline media).

Instructions to complete each step appear below.

1. Backup Current ACC Configuration Information

Ensure the following information is known to the system administrator of each Avigilon device:

  • La versión actual del software de ACC Server instalado en el dispositivo.

  • The location of the backup of the configuration settings for the ACC Server software for the system. The backup must not be stored on the operating system (OS) disk (typically drive C:).

TIP: Always save your ACC configuration settings on the storage disk (typically drive D:) rather than the OS disk. The contents of the OS disk are completely erased during the upgrade process. Otherwise, ensure that you always have a current backup of your configuration settings stored in a location accessible to your Avigilon device.

If you don’t already store your configuration settings on the storage drive, create a backup of your configuration settings on the storage disk of the system, or the bootable USB storage device, using the ACC Client:

  1. Inicie sesión en el sitio con las credenciales que tengan el nivel adecuado de privilegio (normalmente, la cuenta Administrador).

  2. Vaya a [Configuración del sitio] y seleccione el sitio.

  3. Haga clic en [Ajustes de la copia de seguridad] en el panel que se encuentra a la derecha.

  4. Seleccione el servidor desde el que desea realizar la copia de seguridad de los ajustes.

  5. Seleccione si desea cifrar el archivo de copia de seguridad de los ajustes.
    Nota: si cifra el archivo, anote la contraseña de forma segura por si necesita restaurar los ajustes.

  6. Haga clic en [Aceptar], vaya a la ubicación donde desea guardar el archivo de copia de seguridad y haga clic en [Guardar].

2. Create a Bootable Avigilon USB Upgrade Device

All of the Avigilon Upgrade Images include installers for the Windows 10 IoT Enterprise LTSB operating system from Microsoft and the latest version of the ACC Release 6 and ACC Release 5.10 software from Avigilon. Depending on your connection type, a 20–25 GB download may take a significant amount of time (hours).

The following steps should be performed on a computer running Microsoft Windows with at least 32 GB of free disk space, with the Avigilon Windows 10 Field Upgrade download website open in a web browser.

  1. Acepto el contrato de licencia.

  2. Download the Avigilon Upgrade Image corresponding to your Avigilon hardware:

    Tipo de dispositivo (número de modelo) Image Filename
    NVR Value (NVR3-VAL) r330.w10e
    NVR Standard (NVR3-STD) r730xd-std.w10e
    NVR Workstation (NVRWS3) t3620.w10e
  3. Inserte un dispositivo de almacenamiento USB con >32 GB de almacenamiento disponible en un puerto USB 2 o USB 3.

  4. From the Windows Control Panel, open Computer Management and navigate to Storage » Disk Management. Identify the disk number of the USB storage device you inserted.

  5. From the Windows Start menu, open an Elevated (Administrator) Command Prompt
    (or Windows PowerShell (Admin), depending on your version of Windows).
    Note: the following instructions assume you are using Command Prompt.

  6. Símbolo del sistema con DiskPart

    Cuando se abra la ventana del símbolo del sistema, introduzca los siguientes comandos:

    1. Escriba diskpart y presione [Intro].

      Aparece DISKPART>.

    2. Escriba list disk y presione [Intro].

    3. Escriba select disk [x] (la [x] es el número del disco del dispositivo de almacenamiento USB).

      ADVERTENCIA: Asegúrese de seleccionar el disco correcto. Los siguientes comandos borran TODOS los datos del disco seleccionado sin avisos adicionales.

    4. Escriba clean y presione [Intro].

    5. Type rescan and press [Enter].

    6. Escriba create partition primary y presione [Intro].

    7. Escriba active y presione [Intro].

    8. Escriba format fs=ntfs y presione [Intro].

      Espere hasta ver que DiskPart haya formateado correctamente el volumen. antes de proceder.

    9. Escriba exit y presione [Intro] para cerrar la utilidad DiskPart y volver al símbolo del sistema.

    10. Escriba exit y presione [Intro] para cerrar la ventana del símbolo del sistema.

  7. Use a Windows file decompression utility to unzip the Avigilon Upgrade Image obtained in step 2 into the root of the USB storage device.

  8. La lista de directorios del dispositivo de almacenamiento USB debería tener el siguiente aspecto:
    File Explorer Root View of USB Upgrade Drive

  9. Ensure the Avigilon Upgrade Image (.wim file) can be found in the "images" folder on the USB storage device.
    The name of the image file does not matter, but should reflect the contents of the image.

Your bootable Avigilon USB Upgrade Device is now ready.

Installers for the latest versions of the ACC Release 6 and Release 5.10 are provided in the field upgrade image on the USB device. Optionally, you can copy the installers for the latest versions of the ACC software to a separate (non-bootable) USB device so that you can update the ACC software separately from upgrading the operating system.

3. Install the Latest Version of the ACC Software

On your system, update the ACC software release (either ACC 6 or ACC 5) to the latest version of the same release before upgrading the Windows operating system. You must also re-install the same ACC software release and version after the upgrade to Windows 10.

ADVERTENCIA: RIESGO DE PÉRDIDA DE DATOS

  • ACC software releases are not backward-compatible.

  • DO NOT INSTALL any version of the ACC software that is older than the version that was in use on the system prior to the OS upgrade.

  • YOU MUST INSTALL the same release of ACC that was in use prior to the OS upgrade.

  • DO NOT UPGRADE to the ACC Release 6 software if ACC Release 6.10 is installed on the device.

On the device you are planning to upgrade to the new Windows operating system:

  1. Connect a monitor, keyboard and mouse if these are not already present.

  2. Plug the USB device into a USB port on the appliance.

  3. Copy the appropriate ACC_<version number>_launcher folder to the root of the OS disk.

  4. Double-click AvigilonControlCentre.exe to launch the installer.

  5. If you are prompted to allow the installer to run on the device, click Yes.

  6. At the first window of the installation wizard, click Control Center Server. Wait for the contents of the setup package to be verified.

  7. Click Next to step though the installation wizard until the END USER LICENSE AGREEMENT is displayed. Take a minute to read the “License Agreement”.

  8. Check the option I accept the term of the License Agreement and click Next.

  9. You are asked to choose the install folder. We recommend to keep the default install path:
    C:\Program Files\Avigilon\Avigilon Control Center Server
    Click Next to proceed.

  10. Choose if you want to install the server for all users on the computer, or only you, then click Next.

  11. Click Next again to start the install.

  12. After the installation is complete, click Finish to exit the installation.

  13. El servidor de ACC se inicia automáticamente y le solicita que inicie sesión.
    Para hacerlo debe tener en cuenta dónde están almacenados los ajustes de configuración:

    1. Configuration settings on the Storage disk: Enter your usual ID and password.

    2. Configuration settings on the Avigilon USB Upgrade Device:

      1. Inicie sesión como Administrador sin contraseña.

      2. Seleccione el menú "Configuración del sitio".

      3. Seleccione "Restaurar ajustes" para importar la copia de seguridad de los ajustes de configuración.

4. Backup Updated ACC Configuration Information

After the ACC Server software is updated to the latest version, make a copy of updated ACC configuration settings if they are not already saved on the system’s storage drive. Use the procedure in Backup Current ACC Configuration information.

5. Upgrade to Windows 10 Using the Avigilon USB Upgrade Device

WARNING: When you perform the upgrade, the OS disk is completely erased and replaced with the image stored on the bootable Avigilon USB Upgrade Device. The ACC software, including any configuration settings stored on the OS disk, are erased. However, no data are deleted, as they are stored on separate hard disks.

Perform the following steps on the device with the OS to be upgraded:

  1. Connect a monitor, keyboard and mouse if these are not already present.

  2. From the Start menu, shut down the Avigilon device.

  3. Insert the bootable Avigilon USB Upgrade Device you previously created into any USB 2 or USB 3 port.

  4. Power on the Avigilon hardware.

  5. Cuando se muestre la pantalla de arranque, presione la tecla correspondiente:

    Tipo de dispositivo (número de modelo) Tecla de arranque
    Servidores NVR (NVR3) [F11]
    Estaciones de trabajo NVR (NVRWS3) [F12]
    Estaciones de trabajo de supervisión remota (RMWS3) [F12]
  6. Debería ver el mensaje "Espere" hasta que se muestre el menú de arranque.

  7. From the Boot Menu, select your Avigilon USB Upgrade Device as the boot device. This may take a few minutes to load.

  8. Follow the steps presented in the Avigilon Management Console dialog boxes.

  9. Click [OK] to confirm proceeding with the upgrade.

    WARNING: After you click OK, the OS drive will be completely erased and the Avigilon hardware will be unusable until the upgrade is complete.

  10. A progress bar displays to indicate upgrade progress. The entire upgrade process takes about 20 minutes.

  11. After the upgrade is finished, unplug the Avigilon USB Upgrade Device and click [OK] to restart the Avigilon hardware.

6. Re-install the Latest Version of the ACC Software

The upgraded OS disk does not have the ACC software installed. Repeat the procedure in Install the Latest Version of the ACC Software.

Póngase en contacto con Avigilon para recibir asistencia

If you have any questions preparing the Avigilon USB Upgrade Device, or during the field upgrade process, contact us:


Glosario

Versión de ACC Última versión de ACC probada con la cámara. Incluye compatibilidad con las versiones posteriores de ACC, a no ser que especifique lo contrario.
Entrada de audio Recibir sonido desde la cámara.
Salida de audio Enviar sonido al altavoz conectado a la cámara.
Descubrimiento automático Descubrimiento automático de la dirección IP de la cámara al conectarse dentro de un entorno LAN.
Tipo de compresión Describe los tipos de codificación compatibles con la cámara.
Tipo de conexión Describe el tipo de controlador del dispositivo utilizado. "Nativo" se refiere al controlador del dispositivo específico del fabricante.
Corrección de la aberración esférica Corrección de la aberración esférica de las cámaras panorámicas o con objetivos ojo de pez.
Entrada digital Recibir entradas digitales o de relé desde la cámara.
Salida digital Activar las salidas digitales o de relé conectadas de forma física a la cámara.
Movimiento Visualización rápida de si la grabación de movimiento está disponible para la cámara.
Configuración de movimiento Configuración de la detección de movimiento dentro de ACC Client.
Grabación de movimiento Compatibilidad con grabación basada en movimiento.
PTZ Visualización rápida de si la funcionalidad PTZ está disponible para la cámara.
Control PTZ Movimiento PTZ básico.
Patrones/rondas PTZ Habilidad para crear y activar patrones PTZ o rondas PTZ, según la compatibilidad de la cámara.
Preselecciones PTZ Crear y activar las posiciones de preselección PTZ.
Tipo de unidad Tipo de cámara.
Verificado por Organización que ha probado la cámara e informado sobre sus capacidades.
Firmware verificado Specific firmware version tested.
Fabricante Blah
Modelo DS-2DE2103
Tipo de conexión ONVIF
Tipo de unidad Cámara IP PTZ
Compression Types H.264

  • Versión de ACC
  • Modelo DS-2DE2103
  • Tipo de conexión ONVIF
  • Fabricante Blah
  • Fabricante Blah
  • Fabricante Blah
  • Fabricante Blah
  • Fabricante Blah
  • Fabricante Blah
  • Fabricante Blah
  • Fabricante Blah
  • Fabricante Blah

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