East Texas Medical Center Regional Healthcare System: Protecting Staff and Patients

Herausforderungen

Because of an outdated legacy system, reliable footage to combat questionable patient incident reports was often unavailable, so East Texas Medical Center (ETMC) began searching for solution that would help them avoid the costly processes necessary to verify claims across numerous facilities, while bringing additional value to their business.

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Solution

That’s where Avigilon's flexible and scalable solutions came in. The final set of hardware installed featured more than 500 cameras, including Avigilon HD Pro, HD Dome, and H4 SL Dome cameras. The HD Pro cameras—available with up to 7K (30 MP)—provide excellent image detail in a variety of settings throughout each campus, including parking lots and extended campus perimeters.

Vorteile

The quality of images these cameras provide coupled with their resilience against the elements makes them crucial for monitoring critical areas of high foot and vehicle traffic. The inclusion of the H4 SL camera further expanded ETMC’s security capabilities with its versatile and flexible formats. Available in both bullet and dome formats, H4 cameras are high quality yet cost effective, making them ideal for general surveillance requirements in various settings.

"Avigilon met and surpassed all of ETMC’s needs and requirements as the chosen solutions were affordable and scalable, enabling ETMC to gradually replace equipment over time."

All of the chosen solutions were flexible and scalable, enabling ETMC to gradually replace equipment across their various locations over time. "The variety of different products allow for specification of camera sizes and lenses which saves a lot of time from testing different brands of cameras," said Kenneth Webb, Director of Security at ETMC. "It's much easier to use than previous systems, and the team loves using it."

Vorgestellt

Avigilon Control Center (ACC) software

Enhances the way security professionals interpret, manage, and interact with surveillance video
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H4 HD Dome cameras

Detailed image resolution (from 1–8 MP), self-learning video analytics, and excellent low-light performance
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H4 SL Dome Cameras

Accommodate your needs with flexible mounting options including surface, in-ceiling, and pendant mounts
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H4 HD Pro-Kameras

Cover expansive areas while maintaining exceptional image quality with up to 7K (30 MP) resolution
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Speak to a sales representative about our solutions.

Contact our global sales team
1.888.281.5182 or asksales@avigilon.com


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“Throughout this growth, ETMC’s mission of offering an exceptional experience to the patients in their region did not change—but given the expansion of their facilities network, their security needs did.”

A Safe and Secure Health Care Facility for All

When the East Texas Medical Center (ETMC) was founded in 1951, it comprised a single flagship hospital, ETMC Tyler. It was in the 1970’s that the philosophy behind ETMC began, as they started to view neighboring local facilities as potential collaborators, not competitors.

Since then, ETMC has expanded into a network of 9 hospitals and 39 clinics that provide a range of treatment and rehabilitation services to the residents of East Texas, USA.


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A Successful Treatment

The ETMC team felt their new Avigilon solutions allowed them to deal with previously challenging security situations more efficiently. For instance, with all camera footage integrated into Avigilon Control Centre (ACC) video management software, the team at ETMC can pull footage from multiple cameras and weave them together to create one holistic view of events when they happen, giving ETMC more effective evidence for investigation.


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"We chose Avigilon because it offers us an easy-to-install, user-friendly and scalable solution that allows our operators to conduct fast video searches and accurate investigations," Webb continued. "This saves us valuable time during investigations and has helped to reduce false liability claims."

“Our top priority is ensuring the safety of our patients, staff and visitors.”

After a threatening incident took place in the peripheral of an ETMC campus, the security team utilized the ACC™ software to create a powerful narrative of events. "This integrated footage has already been used as evidence in court," reports Webb. "Avigilon Control Center™ allowed the operator to pull footage from 14-15 different camera views and lace them into one."

Having access to this comprehensive example of evidence was not only necessary to protect the individuals involved, but it provided ETMC with credible, clear footage protecting the company in itself.


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Working together, Avigilon and East Texas Medical Center achieved the health care system's mission of offering exceptional service by using reliable and effective security technologies. The solutions implemented provide East Texas residents with safe and secure experiences, resulting in comfort for patients and staff, as well as overall protection of ETMC's network and business.


Next Steps

To speak to a sales representative about our solutions, contact our global sales team: 1.888.281.5182 or asksales@avigilon.com Keep current on Avigilon by following us on social media: Twitter, Facebook, LinkedIn, and view Avigilon videos on YouTube. Sign up to receive the latest Avigilon news: go.avigilon.com/stay-connected


Glossar

ACC-Version Aktuelle ACC-Version mit Kamera getestet. Falls nicht anders angegeben, werden auch höhere Versionen von ACC unterstützt.
Audio-Eingang Audiofeed von Kamera empfangen
Audioausgabe Audio an mit der Kamera verbundene Lautsprecher senden
Automatische Erkennung Automatische Erkennung von Kamera-IP-Adressen bei Verbindung in einer LAN-Umgebung
Komprimierungskategorie Beschreibt die für die Kamera unterstützten Codierungstypen
Anschlussart Beschreibt den Typ des verwendeten Gerätetreibers. „Nativ“ bezieht sich auf den spezifischen Gerätetreiber des Herstellers.
Entzerrung Entzerrung von Fischaugen- oder Panoramakameras im Client
Digitaler Input Empfang von digitalen oder Relaiseingaben von der Kamera
Digitaler Output Auslösung von digitalen oder Relaisausgaben, die physisch mit einer Kamera verbunden sind
Bewegung Schnelle Anzeige, ob Bewegungsaufzeichnung für die Kamera verfügbar ist
Bewegungskonfiguration Konfiguration der Bewegungserkennung im ACC-Client
Bewegungsaufzeichnung Unterstützung von bewegungsbasierter Aufzeichnung
PTZ Schnelle Anzeige, ob PTZ-Funktionen für die Kamera verfügbar sind
PTZ-Steuerung Grundlegende PTZ-Bewegung
PTZ-Muster/-Touren Möglichkeit zum Erstellen und Auslösen von PTZ-Mustern oder PTZ-Touren je nach Kameraunterstützung
PTZ-Voreinstellungen Erstellen und Auslösen von voreingestellten PTZ-Positionen
Einheitentyp Kameratyp
Verifiziert von Organisation, die eine Kamera und die angegebenen Funktionen getestet hat
Verifizierte Firmware Specific firmware version tested.
Hersteller Blah
Modell DS-2DE2103
Anschlussart ONVIF
Einheitentyp IP-PTZ-Kamera
Compression Types H.264

  • ACC-Version
  • Modell DS-2DE2103
  • Anschlussart ONVIF
  • Hersteller Blah
  • Hersteller Blah
  • Hersteller Blah
  • Hersteller Blah
  • Hersteller Blah
  • Hersteller Blah
  • Hersteller Blah
  • Hersteller Blah
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Vendor
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