Águas do Mondego SA

Challenges

Implement an advanced HD video surveillance system that is both cost effective and easy to operate to effectively oversee a massive, multi-municipal water supply and sanitation system in Portugal.

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Águas do Mondego SA

Solution

Águas do Mondego SA, the concessionary company operating the multi-municipal water supply and sanitation system in the Baixo Mondego-Bairrada region of Portugal, installed 55 Avigilon HD cameras to monitor 27 different facilities across 13 municipalities. Security officials at Águas do Mondego SA manage the high-definition system from their desktops inside the company’s main control room using the Avigilon Control Center (ACC) network video management software with High Definition Stream Management (HDSM)™ technology. The security team also uses the ACC Mobile application to view live and recorded images wirelessly and Avigilon Network Video Recorders (NVRs) to store up to 30 days of continuous surveillance footage.

Benefits

The versatile Avigilon HD solution has enabled Águas do Mondego SA to effectively manage multiple facilities, ensuring operational efficiency and water supply quality. Leveraging ACC Mobile, security staff can monitor all sites remotely and make logical decisions while offsite because of the clear image detail that the Avigilon solution provides. Avigilon’s HDSM technology is also instrumental in keeping the company’s bandwidth low, a crucial factor for the company as the majority of its network is required for other operational needs. The intuitive interface makes navigation simple for the 30-plus users of the system. As Águas do Mondego SA gradually transitions from their existing analogue system to an HD surveillance solution, they use Avigilon Video Encoders to ensure all cameras effectively run on the same platform.

  • Remote access to all sites
  • Easy to operate interface
  • Reduced installation and maintenance costs
  • Superior image quality
  • Minimal impact on the network

Featured

H.264 HD Cameras

These sleek designed cameras provide astounding deterrence.
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Network Video Recorder (NVR)

Comes configured with ACC right out of the box
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Analog video encoder

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ACC Mobile

ACC Mobile lets you monitor your system remotely using any Apple or Android device.
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Avigilon Control Center

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Multi-Municipal Water Supply Company in Portugal Deploys Avigilon High-Definition System to Protect its Assets and Water Supply

Founded in 2004, Águas do Mondego SA was created with the goal of providing the best water supply and treatment services in Portugal. Today, the company has grown tremendously and is currently responsible for overseeing over 80 different sites in 13 municipalities across the country. Prior to deploying the Avigilon solution, Águas do Mondego SA used analogue video to cover the perimeter of just eight of those facilities. In order to protect their assets and the long-term safety of the water supply, the management team at Águas do Mondego SA knew they needed to invest in a full-scale HD video surveillance system. “Our legacy analogue CCTV system was expensive and did not provide usable image quality that we could use for process control,” said Carlos Capucho, engineer at Águas do Mondego SA. “With the old system, we could not do any remote monitoring and there were plenty of faults. Replacing our analogue system with an HD video solution was inevitable.”

The management team searched for a system that was easy to install, operate and upgrade and had a detailed but practical graphical user interface. With the assistance of Domosinal Systems, their Portugal-based partner, Águas do Mondego SA conducted a thorough market analysis of different HD video surveillance system providers before ultimately choosing Avigilon because of its image quality, ease of use and versatility. “We concluded that Avigilon’s end-to-end HD surveillance system was the most compatible with our operational needs,” stated Mr. Capucho. “In the years since installing Avigilon, we are pleased to report that the system has far surpassed our initial expectations.” As of December 2013, the company uses over 55 Avigilon cameras to oversee 27 facilities across Portugal with plans of expanding to 20 more facilities in the next year.


“If SCADA detects an event, the Avigilon supporting footage could be sent to the operators, giving them enough realtime information to make an educated decision.”

Integration with SCADA Software

Águas do Mondego SA uses supervisory control and data acquisition (SCADA) systems to gather and analyze real-time date of their water supply at each site. The management team at Águas do Mondego SA have been able to leverage the Avigilon ACC software as a complementary tool for their SCADA systems, enabling remote and reliable video verification with HD images without any dedicated maintenance. “The Avigilon solution is directly integrated into the SCADA management systems,” said Mr. Capucho. “If SCADA detects an event, the Avigilon supporting footage can be sent to the operators, giving them enough real-time information to make an educated decision. The integration between the Avigilon system and SCADA means operators have fewer platforms to monitor.”


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Remote Access

Avigilon’s ACC Mobile application has made it convenient for the security team at Águas do Mondego SA to monitor each of the 27 sites. With their previous system, the company did not have remote access, forcing them to make long trips whenever a situation arose. “In the past, when we received alarms, we had to go back and forth between sites that were more than 80 kilometers apart,” Mr. Capucho said. “With the Avigilon system, we can use the high-resolution footage to track our system’s various stages of treatment online, without having to actually be on location.”


“The Avigilon HD video surveillance system installed at Aguas do Mondego SA is easy to use with almost no maintenance required.”

User-Friendly System

According to Mr. Capucho, “The Avigilon HD video surveillance system installed at Aguas do Mondego SA is easy to use with almost no maintenance required.” Mr. Capucho added, “The ACC software is an effective tool that helps us save on both cost and time when we need to go back and search for footage. The company has saved money on repairs and maintenance and it is easy to train all of our security staff on.”



Glossary

ACC Version Last version of ACC tested with camera. This also implies support for later versions of ACC unless specifically listed otherwise.
Audio Input Receive audio feed from camera.
Audio Output Send audio to speaker attached to camera.
Autodiscovery Automatic discovery of camera IP address when connected within a LAN environment.
Compression Type Describes the encoding types supported for the camera.
Connection Type Describes the type of Device Driver used. Native refers to the Manufacturer's specific device driver.
Dewarping In-Client dewarping of fisheye or panoramic cameras.
Digital Input Receive Digital or Relay inputs from camera.
Digital output Trigger digital or relay outputs physically connected to a camera.
Motion Quick display of whether Motion Recording is available on for the camera.
Motion Configuration Configuration of motion detection within the ACC Client.
Motion Recording Support for motion-based recording.
PTZ Quick display of whether PTZ functionality is available for camera.
PTZ Control Basic PTZ Movement.
PTZ Patterns/Tours Ability to create and trigger either PTZ Patterns, or PTZ Tours, depending on camera support.
PTZ Presets Create and trigger PTZ Preset positions.
Unit Type Type of camera.
Verified By Organization which tested camera and reported capabilities.
Verified Firmware Specific firmware version tested.
Manufacturer Blah
Model DS-2DE2103
Connection Type ONVIF
Unit Type IP PTZ camera
Compression Types H.264

  • ACC Version
  • Model DS-2DE2103
  • Connection Type ONVIF
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